Allstate Protection Plans / SquareTrade

brochaz 

on Resellerratings

11 years ago

"A tale of two warranties. A claim earlier this month (Feb, 2015) on a TV repair (not covered by a ST warranty) took more than two weeks from filing to repair. The warranty was from a well-known and reputable company, but the process was extremely long, although the repair was ultimately completed to my satisfaction. A claim this past week (2/25/2015) took less than two days from first filing to total refund. If I had been given the option of a ST warranty on the TV, I would have chosen it, hands down. A total no-brainer. Th... read more

mikeldouglas 

on Resellerratings

11 years ago

"Sent in my request early am, approved by noon, phone fixed locally by 7pm, receipt sent by 8pm, money in paypal by 10 pm. How can this be any better. Once again thanks squaretrade." 

TiaRealtor 

on Resellerratings

11 years ago

"When I bought my laptop at Costco 26 months ago, I purchased the "Drop & Spill" insurance for less than $100. The other night my laptop tumbled from my arms at home and landed badly onto the carpet. Yes, the inside screen has shattered. I'm a new Realtor and don't have much "extra" money to repair this or worse, replace it! I remembered this insurance I bought and pulled it out. Made a call and was told,"No problem Tia, you're fully covered. We will repair it or replace it for free." I opted to take it to a repair shop in m... read more

rwsimon 

on Resellerratings

11 years ago

"I needed a repair on my iPad Air. The earphone jack had stopped working. I filed a claim with SquareTrade and told them I wanted to bring the iPad to the Apple Store. They okeyed that in a few minutes. I made an appointment with the Apple Store, brought in the iPad, and was told that it could not be repaired but rather would be replaced for a fairly significant amount of money. I called SquareTrade to make sure this was ok with them. They told me to go right ahead. After a little while, I had my new iPad. I went home, email... read more

rnapper 

on Resellerratings

11 years ago

"Great customer service! I failed to send an invoice with tax included for reimbursement and was contacted about it. " 

HUGUET 

on Resellerratings

11 years ago

"HORRIBLE EXPERIENCE, GOT A WARRANTY FOR MY TV SCREEN PROBLEMS, AND KNOW THEY SAY THEY CANT COVER IT BUT, THEY WILL BE KIND AND REFUND ME THE AMOUNT I PAID FOR THE PROTECTION. TALK ABOUT A RIP OFF. NEVER IN MY LIFE I WILL GET A PROTECTION PLAN FROM ANYBODY, INSURANCE IS A COMPLETE FRAUD." 

mosam 

on Resellerratings

11 years ago

"I bought a laptop for my children and they managed to crack the screen. Fortunately I also bought a SquareTrade warranty... so I was reimbursed with minimal trouble and delay." 

wpatrickmorgan 

on Resellerratings

11 years ago

"I was somewhat disappointed with my first claim. I recently purchased my first squaretrade warranty that was intended to cover my iPhone 6. First of all, I guess I misinterpreted the advertisements on the website because I thought it meant that it would replace my phone up to 3 times if necessary. I found out from a customer service representative that it doesn't work that way and that I have a cap on how much they will replace. I still don't know the cap because one CSR told me one number, the warranty contract that was em... read more

hatest 

on Resellerratings

11 years ago

"They failed to inform me of a hold on my debit card of 400.00 (instead of 49.00 as I was told) "