Allstate Protection Plans / SquareTrade

vahida_s 

on Resellerratings

11 years ago

"Excellent service ! I purchased for my Food processor worth of $99.99, I paid only $10 for the warranty. Square Trade is now returning the full amount $99.99, so I can purchase a new one !. What a deal.. I took different warranty for similar item in the past, every time my unit went wrong I had to pay postal charges to mail them back and they will repair and mail me back. I have done that 3 times and was costing me more than my item original price. then I quit that service. Square Trade service is amazing, I strongly recomm... read more

78mitchell 

on Resellerratings

11 years ago

"Square Trade has been a lifesaver for me twice now! I live in a house with two kids 6 years and under, one dog and an admittedly butter-fingers me. Electronics in my house have a short life span, unfortunately, but Square Trade has been such a relief. You can handle your claim completely online or call if you prefer to talk to a person. In my case they sent me an amazon giftcard (the place I bought the tablet) for MORE than the amount I originally paid and I was able to replace it right away. The only time I recommend anoth... read more

dvleucsd 

on Resellerratings

11 years ago

"I have been using Squaretrade for years now and they have been excellent from their value to their customer service. I have written a number of positive reviews for them but unfortunately like a lot of companies that go big, they have dropped significantly in quality and responsiveness. Tried claiming a broken camera lens that took them two weeks to get back to me about. Then after several emails it kept going to different people and they kept asking me for different things and i had to keep resending my invoice etc. I have... read more

pitrpatr 

on Resellerratings

11 years ago

"I had some minor hiccups, but ultimately everything resolved wonderfully. SquareTrade had me send in my broken tablet to be fixed, and they sent it back saying it was fixed when it actually wasn't. I sent it back again, they claimed to fix it again, and sent it back to me, still not working. I called them up and, after waiting on hold and being sent around to different people, and being told that I would receive a call back that never came and having to call and start the process over again, I eventually convinced them that... read more

vincevong 

on Resellerratings

11 years ago

"SquareTrade is epic! Sometimes, I don't need it: I have a 70" TV and a boombox that never had anything wrong with them in the 2+ years they were covered. Other times, I really did! My brother is a total clutz and broke his phone four times and ended up getting it fixed like new each time for a really good price! I had my phone for almost 3 years, and never had to get it fixed until the other day, when I dropped it coming out of the car. I drove to Apple for a repair. While the repair was taking place, I called SquareTrade a... read more

Guyguyerson514 

on Resellerratings

11 years ago

"The sign up and request process is as simple as taking a picture of your receipt and sending an email. There was no misunderstanding the rules or " fine print". There was no waiting on hold because I handled the whole process online. From signing up, to requesting a repair, and reimbursement was totally online and simple. I have a Verizon phone. I was paying $12 a month for what is covered on my squaretrade plan. That works out to $144 a year! The Squaretrade plan is comparable to the Verizon plan but much cheaper. I had a ... read more

KativaStir 

on Resellerratings

11 years ago

"We bought a Samsung TV at Costco and bought the warranty to go with it. We finally used the warranty on really bad pixilation issues that the TV was having. They sent the part out, scheduled a tech and had it fixed within a week. The customer service was easy to work with, very professional and nice. The TV seems to be working fine so far. They do not cover software issues, Only hardware. " 

mverdi710 

on Resellerratings

11 years ago

"Claim was easy. Once I heard back from them, I answered a quick question and the Square Trade rep told me that I would be reimbursed the purchase price of my broken Cuisinart. It just took about a week to hear from them, which was fine because I wasn't dying for lack of a food processor. Overall, I'm very pleased with the service. " 

ekixmiller 

on Resellerratings

11 years ago

"Would never give them my money again. I placed a claim and they sent me the wrong provider. So I called again and was sent another phone, this time a phone that doesn't charge. When I called again to ask for a working phone, they told me they can't place another claim until they receive both replacements. When I replied that I couldn't send the phones back today (its Sunday) the guy was extremely rude. I asked to talk to his supervisor and he said there was no point since his supervisor would tell me the same thing. They ke... read more