This profile has been claimed by the business owner or representative.
"Hassle-free and quick responses. I purchased a blu-ray player on ebay just over 2 years ago. 3 year coverage was offered on the item through SquareTrade at about $6/year. The blu-ray player stopped working properly and I reported it to SquareTrade. Within 24-hours I received a response and a prepaid shipping label to send the player back. Within 24-hours of mailing it I received notification my payment was approved and on its way back."
"File a claim thru email, 45 minutes later I receive a reply notifying money has been send into my account."
"well buying a phone from ebay is not always a great experience, but this time it was(thank u square trade).. the phone was a deal, worked for a while and then the dreeded... Batterie dies and you go to recharge it and the moto sign keeps glitching on and off....HMMMMM. ok, My 30 days was long gone with the seller and I was not wanting to be out of a phone NO MATTER WHAT PRICE I pd...Called the customer service on how to reboot the phone, that worked for a couple of weeks then THE SAME THING, talk about GRRRR.. ok so I went ... read more
"This was not a good experience for me. Square Trade used to be very easy to deal with. Their customer service was always easy to work with in the past and a pleasant experience. They had American people working customer support back then. Now it appears that the majority of their customer support staff are not American. I had a very tough time understanding the people I talked to and they could not understand me. I could not understand them when they gave me their name so I couldn't report them. They always promised me they... read more
"Don't let the carrier's insurance gouge you. SquareTrade fully repaired my phone in less than a week for a lower monthly payment AND lower deductible than if I had just gone with Sprint's insurance. Signing up for coverage was easy, as was the claims process. I really see no reason to go with the carrier's option."
"I have used Sqaure Trade many times for various items I have bought. This last time I have actually tried to use my warrenty, it was a nightmare. Actually, I am STILL waiting for my refund. It started in August. I sent the item back, it came back shattered!! I sent the item BACK, it came back with a new screen, but the original issue still wasn't fixed. I sent it back a third time, and was told I would get a refund. i went and bought the replacement item. I got a call saying, oh never mind, we can fix it. They are sending i... read more
Business response:
“Hey bazmama, We're so sorry to hear about this experience. We aim to process our reimbursements are quickly as possible, but it sounds like we've dropped the ball. We've found you in our system and will reach out to you shortly to see how we could help turn this experience around. Regards, Tiffany U., SquareTrade”
"I do not usually do this, but I purchased a extended warranty on a TV. I feel that if they don't last more than a year then they are not worth buying. But the price of $65.99 for 4 years seem reasonable. Boy am I glad I did this time. We had a bad electrical storm come quickly through our town. We did not have time to turn things off and unplug them. WE ended burning up both HDMI hookups on the Panasonic HDTV. I contacted Square Trade by email on October 10 and by October 12 I was contacted by email that we were going to re... read more
"Broke my laptop screen and sent it to you guys"
"Muy exelente servicio con esta aseguranza de productos de electronica que compras para asegurarlos si un dia tienes pronlemas con tus electronicos y los reparan o te los pagan al precio que tu pagaste por ellos lo recomiendo este plan de servicio y a muy bajos precios. Square trade.com "
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,122 reviews.
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.