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Allstate Protection Plans / SquareTrade
About this business
"I WANT TO START BY SAYING THAT I THINK SQUARE TRADE IS SIMPLY AN AMAZING WAY TO SECURE YOUR ELECTRONICS. I WAS SO EXCITED WHEN I SAW THEM OFFERING WARRANTY ON EBAY AND THAT GOD THEY DID. I HAD BOUGHT A PROJECTOR AND HAD A VERY HARD TIME WITH IT AND EVENTUALLY IT WENT ALL THE WAY OUT. THANK GOD TO SQUARE TRADE I WAS ABLE TO SIMPLEY LOG IN TO MY SQUARE TRADE AND FILE A CLAIM. ONCE CLAIM WAS FILED IT TOOK THEM LESS THAN 24HRS TO WRITE ME BACK LETTING ME KNOW MY CLAIM WAS APPROVED AND SENT ME A SHIPPING LABLE. 24HRS AFTER DROPP... read more
"Best warranty company Period. Easy to buy and easier to file a claim..Son had an accident with his new beats headphones after only a month and it was covered with no hassle.Got the check in less then a week and my son alreadt has new beats on him..Bought extended warratys from a few places like best buy for one and it didnt cover accidents unless you pay extra, so does square trade buy when i asked best buy employee how to get the extra adp he had no clue. So from now on only squareTrade for my family. "
"I purchased Square Trade on an used LCD projector hoping hat I would never need to use the insurance. However luck was not smiling last month when I arrived at a conference with an LCD projector that did not work. When I returned home I filed a claim with Square Trade and it was settled in less than 2 weeks. What a delight to work with! Thank you Square Trade for your prompt service."
"After purchasing a protection plan from Square Trade, I turned around and canceled it because they are next to impossible to get hold of, or talk to a real person. I was having an issue and after holding for more than 15 minutes, to find it would be another 10 minutes, I found a way (very difficult to find I might add) to email them. I sent an email and asked them contact me at their convenience. What response did I get?! I needed to contact them. I called them back to find my hold would be at least 22 minutes. I went strai... read more
Business response:
“Hey GracefulGhost, Wow, we're so sorry to hear about this. We work hard to try to keep our hold time as quick as possible and this is unacceptable. We really appreciate your feedback and I'll be sure to pass this along to the appropriate team. In the meantime, if you have any questions at all, feel free to reach out to me at tiffanyhelps(at)squaretrade.com. I'm always here and happy to help answer any questions at all. Regards, Tiffany U., SquareTrade”
"from my VERY FIRST encounter with SquareTrade(ST), I've been sold. I've referred family and friends....It's basically about their customer service, the policies and coverage and the fact that they (ST) backs it up with the service they feature. I am a Hardsell...however every product I now bring into my home or life is backed/covered by SquareTrade. I'm so glad they exist."
"When my Garmin Nuvi stopped working I filed a claim online. I received a paid shipping label and subsequently received a check for my purchase price. The whole process from my initial contact until I had my check took 10 days. I was very impressed with their service."
"Purchased a Square Trade Warranty for a new Motorola Smart Phone about 15 months ago. About three weeks ago the phone began to malfunction. I filed a claim with Square Trade by email. (Basically explaining what was wrong with the phone). They less than a day to review my claim. After sending them the broken phone, they mailed me a check for the exact amount I paid over a year ago. The whole process start to finish took less than three weeks."
"I would be glad to share my customer experience! I initially bragged about the affordable warranty purchased at Square Trades. However, after making a claim, i am sharing my actual experience. My claim was actually put in 7/20/2013. It has been nearly a month and i have not been reimbursed. My phone is now property of Square Trades, and I under stand there is no guarantee on the length of time between claim and payout. This warranty was purchased on a cell phone. Thus, I have been with out a cell phone for nearly 30 days at... read more
"Transaction went smoothly,refund for an amazon gift card was almost immediate ."
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,122 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open tomorrow at 6:00 a.m.