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Allstate Protection Plans / SquareTrade
About this business
"Once again SquareTrade came to the rescue. I will never buy consumer products without SquareTrade warranties again. On every occasion I have told myself "I don't need one for this item"...I end up boxing it up in the basement never to be seen again. Thanks SquareTrade!"
"Heads up for those wanting full SquareTrade coverage for "new/other" ebay auction items. Even if the item is only an "new/open box" item, SquareTrade doesn't consider it new. I found out that means that you can only get a warranty that covers electronics (after speaking with customer service this morning). It was not obvious on their website at all so I thought this was worth posting. I will check SquareTrade out again if I find myself purchasing a brand new item. A quick search on amazon reveals ipad4 Applecare (2 years in... read more
Business response:
“Hey chnine, Thanks for your feedback, we really appreciate it! We really try to make our coverage clear but it looks like this isn't the case here. I'll be sure to pass along your thought to our team for review. If you have any questions regarding our coverage, feel free to reach out directly to me at tiffanyhelps(at)squaretrade.com or give us a call anytime at 1-877-WARRANTY. We're always here and happy to help! Regards, Tiffany U., SquareTrade”
"I purchased the warrantee for a i pod docking station and about 10 months later the docking station didn't have sound. I couldn't find my paper work so I just went to the web site and gave them a call. No ifs, ands, or buts, they just sent me a return label that I printed out and the reimbursed my money.... very quick and easy. Highly recommend!!!"
"Bueno yo no estoy seguro de tomar la garantia, entonces se me ocurrio enviarles un mensaje para que SquareTrade me aclarara unas dudas. Envie mis preguntas via email, and yo sigo esperando la respuesta 2 semanas despues. Pero mis dudas estan resueltas, si no responden un simple email, no creo que el servicio para reparaciones sea mejor. Well I'm not sure to take the warranty, then it occurred to me to send a message to SquareTrade I clarify some doubts. Send my questions via email, and I'm still waiting for the answer two w... read more
Business response:
“Hey Edymn, Yikes! We're so sorry to hear about this. If you could send me an email at tiffanyhelps(at)squaretrade.com, I'll be happy to help answer your questions. Regards, Tiffany U., SquareTrade”
"HATE square trade warranties! My friend and I called to claim our warranties at the same time. They didn't have our phones, so they agreed to buy it the warranty, which seemed great, except they continue to charge me the monthly bill, but not her? We also got our phones together"
Business response:
“Hey mnwakefield, Wow, we're so sorry to hear that you're not happy with us. Even when the warranty contract completes, unfortunately, the monthly payments will still occur because the pricing is set up for payments over the course of two years. I'm happy to help look into your warranty to see if there's anything I could do to help, if you could email me at tiffanyhelps(at)squaretrade.com. Regards, Tiffany U., SquareTrade”
"So I never thought I would ever have to write a not so stellar review for Squaretrade but the day has come apparently. I've used Squaretrade for years and in the past I've never had any issues and when I've had to use a warranty the process has been hassle free and smooth. I recently cracked the screen on my iPad while cleaning and sent it in for repair. My iPad was sent to United Camera. I was a bit hesitant about sending it in for repairs there as I had read many a review saying that they were quite bad and are not even B... read more
Business response:
“Hey Marchgirl1000, Yikes! We're so sorry about this. This is certainly not the claim experience that we aim for. Our depots are typically really good with repairs but it looks like this isn't the case here. If you could email me at tiffanyhelps(at)squaretrade.com, I'd love to look into this claim to see if there's anything I could do to help. Regards, Tiffany U., SquareTrade”
"HORRIBLE I NEVER ROOTED MY PHONE BUT THEY SAD I DID AND IT CANT BE FIXED FUCK THEM I BOUGHT MY PHONE BRAND NEW SORRY ASS EXUSE TO NOT FIX IT FUCK THEMNOW IM OUT 600$ ONTOP OF THAT I WAITED 14 DAYS BEFORE I SAID I SHOULD CALL THEM AND THEY SAID UPON THE SECOND DAY THEY CAME TO THE CONCLUSION THAT THEY COULDNT FIX IT UNDER THEIR CONTRACT I HAD TO CALL IN FUCK THEM"
Business response:
“Hey there, Wow, we're so sorry to hear that you're not happy with us. I'd love to look into your claim to see if there's anything I could do to help if you could email me at tiffanyhelps(at)squaretrade.com. Regards, Tiffany U., SquareTrade”
"This outfit is the best aftermarket service provider that I have ever used. never a question about a claim."
"It may be hard to believe that SquareTrade will replace your item (or reimburse you for it) with little hassle, but it is definitely legitimate coverage! My $90 speaker amplifier broke and SquareTrade issued me an Amazon gift card code the very day that I shipped out the dead amplifier."
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,122 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open tomorrow at 6:00 a.m.