Allstate Protection Plans / SquareTrade

Xyes 

on Resellerratings

13 years ago

"I had purchased a Wacom drawing tablet for $69. It was for my sister and I expected it to go through the whole wear and tear deal fast. I decided I wanted to get a warranty for it just in case. I saw SquareTrade as the warranty options, which I have nevered heard of before, so I looked up the reviews. There were a lot of reviews and the general satisfaction was all over the place. Some people loved it, and some people called it a scam. I decided to gamble on it and purchase a 3 year warranty. A little bit more than a year l... read more

014740473697 

on Resellerratings

13 years ago

"A year ago, I purchased a refurbished printer/photocopier/fax machine mainly because I had a large stock (being a wartime baby) of ink catridges which I didn't want to waste (value sbout £100). At time of purchase, insurance with Square Trade was recommended and so I took a two year insurance (£13.49). After less than a year, the photocopier ceased to function. I contacted Square Trade and they refunded my purchase money. I will certainly use Square Trade again whenever possible. I asked if they could provide me with life o... read more

whiteywatzman 

on Resellerratings

13 years ago

"I bought a boombox that played cassette tapes, not too long before, I was hoping, that this species of entertainment would become extinct. So I felt I needed Square Trade, and was delighted when Square Trade, showing itself to be as ecologically as sensitive as I was in the field of music, offered me a complete two-year warranty. I grabbed it. But alas, after a good many months, while the twin tape decks themselves were still sort of beating their life expectancies, the CD player on the boombox began prematurely to show sig... read more

rcherd 

on Resellerratings

13 years ago

"I requested warranty service for a pair of LG HBS 700 bluetooth headphones that had quit working. I received a response from SquareTrade within hours of submitting the claim. SquareTrade investigated my claim after receiving my responses to a simple set of questions regarding the circumstances of the headphone failure to function correctly. I received re-imbursement for the total original cost of the headphones, and also received additional compensation for agreeing to accept payment in the form of an Amazon gift card. I ac... read more

mlr821 

on Resellerratings

13 years ago

"Square Trade assessed the problem with my hard drive and order a part to be sent to me. They set up a service tech to come to my home to install the part, which he did on the date that was set up. The tech seemed to be knowledgeable in his work, but his appearance was unacceptable, He looked unkept and had a bad odor about his person. I didn' think he was a good representative for Suquare Trade." 

wliukim 

on Resellerratings

13 years ago

"I utilized the Square Trade warranty that I purchased. I mailed in the defective product and in one week I received their response issuing the full refund of the product. I am very pleased with their service and the promptness. Would be interested to purchase their warranty policy in the future." 

golfer1john 

on Resellerratings

13 years ago

"The web site does not offer a way to communicate about the claim, for instance to specify a shipping address that is different from the home address. My replacement phone could have shipped to the wrong place. Also, for Costco customers the web site says there will be a repair by a local provider, but in fact all Costco claims are replacements, according to the phone representative." 

revtb1 

on Resellerratings

13 years ago

"My item worked for 4 months and then quit. I had bought a SquareTrade warranty so I submitted a claim. They sent me a shipping label and I got a full refund the next day." 

JLeatherman 

on Resellerratings

13 years ago

"I had a SquareTrade Warranty for an iPhone 4S and dropped it and cracked the screen. Contacted SquareTrade and the next day we were at the Apple Store getting a replacement. Faxed the receipt to SquareTrade and the money was refunded two days later. "