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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
"A previous Square Trade experience was terrific. This one was terrible. Hour and a half on the phone to reset and diagnose 70" TV. Pixilated picture but clear NBC Logo (tried to watch Olympics). Their statement: Since the logo is clear, your TV is Fine. So I'm going to watch the LOGO instead of the Olympics? Absurd! Called Sam's Club to complain and got a call back and a Tech to come out who determined there were defective parts. Thank you Dexter, great tech. Highly recommend Dexter at Brockmanrepairservice@gmail.com We're ... read more
"But I got the run around first, and didn’t have an intelligent conversation until interaction number 4."
"Sometimes no. Squaretrade made many promises before i spoke with the last guy. I really feel they didn't want to part with the refund. They could never give a confirmation number for the refund which allowed them not to complete the task. The redeeming value took place with another item that needed fixing. It's fixed but the internet doesn't work. Geesh i'm so tired of this Microsoft pro and their defective product. But back to the initial story, I needed about 10 emails and about 5 calls before i could actually get my litt... read more
"My product was fix and shipped back to me in a timely manner and I currently happy with my product post repair"
"Quick and simple. I only had to make one phone call and I followed very simple instructions and was taken care of within a week! Great service. Thanks!"
"the response was very quick to determine if the problem could be repaired or replaced. Solution was swift."
"The customer service reps I worked with were very helpful and easy to understand. My main issue is that the replacement phone I was sent quit working the next day which caused me to spend half my day on the phone making arrangements to take it to the repair shop and when it couldn't be repaired I had to call back in again to arrange for another new phone. Due to this issue, I had to make a 60 mile round trip to the repair shop and now another 60 mile round trip to the closest Fed Ex drop off location. Please test your repla... read more
"Terrific customer experience, super helpful and fast. Would DEFINITELY recommend people buy a SquareTrade warranty."
"Want to change from Excellent to Very Good as I am concerned that the second time I turned on the tv (the first time after setting it up), it turned on and stayed on for about 5-10 seconds and then all of a sudden it turned off (turned all black) and immediately turned back on??? It concerned me, so I just kept watching it after that bleep and it didn't have any troubles. I then turned it off (it was last night) and then this morning, I turned it on and so far it hasn't been acting up. Thanks for the service it was excellen... read more
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 28,608 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.