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Allstate Protection Plans / SquareTrade
About this business
Having a TV in an Hawaii rental I highly recommend square trade.
Both times I called they were helpful and polite. My problem was addressed and they helped me with the next steps!
Very friendly technician and very knowledgeable. Fixed the issue with no problem
I was pleased to finally speak with someone who didn't treat me like I was stupid, but instead listened carefully for clues regarding my level of technological understanding! Thank you VICTOR... I actually enjoyed this experience!
Prompt and excellent response to claim
Their customer service is amazing! Always super helpful and informative. I am so happy I bought the Warrenty through them. I will definitely be purchasing a plan for all our devices!
due to personal and health issues it took time to get everything in order and get a box here to send my laptop to square trade but it is on the way now
UPDATE: SquareTrade contacted me after reading my review and offered to give me the warranty fee I had paid so I could apply it to my new phone. The representative was apologetic for the offer the previous rep had made to extend my warranty after my damaged phone claim was completed. She explained that it was not SquareTrade's policy to extend warranties but they wanted to offer me the warranty fee to apply to my new phone. I explained to her that I was completely satisfied with the execution of the warranty and how they had... read more
From the initial contact 10/5 until the replacement TV was delivered 10/13, I was kept well informed via email. Much as I would have preferred everything to happen more quickly, the reality of the situation is that to be watching a new TV in only 8 days from the time of failure is a very reasonable and satisfying outcome. Like others have reported, I was given no choice on my replacement TV and it was a brand I would not consider. But it appears to be of similar quality and performance to the one it replaced, so I cannot com... read more
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 38,646 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open tomorrow at 6:00 a.m.