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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.968,763 reviews

I like to call when I submit claims to American Home Shield. The technicians are good as well as the experience with AHS. Young Plumbing Services came out and replaced the unit. It's been fine. 

Betty's profile image
4 years ago

American Home Shield is a very good service to have especially when your home gets a little older and you're possibly gonna have more issues. In my case, I'm a widow and I don't really have anyone to rely upon anymore. These services come in and they're very good for me. All Air Heating & Air Conditioning was wonderful. They were here within a couple of hours. The guy walked in and knew exactly what it was. He fixed it and it was done. I've had them before and they are really awesome. However, when I reach out to American Ho... read more

Randy C I.'s profile image
4 years ago

They were prompt, efficient and friendl.y 

Carrie's profile image
4 years ago

We were with a competitor for our first two years in the house. That recommendation came from our Realtor so we stayed with the same one. We kept seeing the commercial about Home Shield so I called them to see what the price difference was and it was a little bit cheaper so we decided we would try it out and see. It pays to have the home warranty.I went online and submitted an AC claim and within a few hours, I was contacted. The first time the tech from R&K Heating came out, he said he couldn't find anything wrong with it. ... read more

Emma W.'s profile image
4 years ago

Fast response, great coverage & protection that is thorough & fair. Provides peace of mind for big ticket potential breakdowns or repairs needed in the home. 

Bill S.'s profile image
4 years ago

Professional and quick solution . Timely response 

William's profile image
4 years ago

My niece recommended American Home Shield. She is a realtor. Submitting a claim was very quick and easy. Our recent claim went well. The technician was extremely knowledgeable, courteous and knew exactly what was going on. When he came in, he put his booties over his feet and he had a mask. We kept our social distancing. He told me he would shake my hand if he could, but he could not and I understood that completely. The AC unit was freezing over. The reason it was freezing over was the ratio for gravity on the drain. So he ... read more

Ken T.'s profile image
4 years ago

The companies that are dispatched are wonderful. I can request service online and pay my service fee, the service provider contacts me to set up an appointment. It's that easy. 

We had an AC that went out and Kingwood Air Solutions was the selected company. I did the claim online to American Home Shield. The website was okay. They said the contractor will contact us. At which time, we did and they notified me of the appointment time. The service was spot on. So, the AC works. I’ve used Kingwood before. They do my semi-annual maintenance, so I have no problems with them. They’re very good and very capable. They don’t try to upsell you on anything. They just get in, get out, and do a good job. We've b... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 68,763 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.