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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stephen's Appliance came for the dryer and they did a very good job compared to Sears who canceled the appointment three times. That's why I called to ask for a change over a vendor. Stephen’s Appliance was perfect. They came on time and they did the job perfectly. We are very happy with them. They were very courteous and explained everything. Most importantly, they came 10 minutes before the appointment. Everything went smoothly and from now on, if I have any problems with my appliances, I would want them to come and not Se... read more
I had the freezer in my refrigerator repaired. I normally call in to file a claim with Home Shield but I was kind of forced to go ahead and use the website. A tech came out and he seemed to be very knowledgeable. He went straight to the work and he had to order parts. It was during the time there was a storm out in the Gulf. We couldn't get that taken care of the next day or the day after. It was a couple of days but that was okay because we had something else going on. Once he got the part in, he brought it back. The only t... read more
A realtor suggested AHS when we purchased the home and so far, our experience with them has been amazing. When we put a claim in, the contractor called within an hour that same day to schedule an appointment. Then, they were there within the next day and they had the part the following day. They replaced the motor for the filter in the pool pump and things couldn't have gone smoother.
American Home Shield has been pretty great. Filing claims has been fairly easy and it's always great with their technicians. Sears came out for the refrigerator that had frozen up. I had to wait for it to defrost and it's now totally fine.
The refrigerator stopped working and Appliance Plus came right on schedule. They just had to order a part for it and then they came back out and put it in. Their tech had a mask and everything. American Home Shield has been great, thus far. Every time I call, I don't have a problem with them taking care of the problem and right away. It has been an experience that I recommend.
American Home Shield is a good thing to have. Filing a claim to them is fairly simple. Just go online, do a few clicks and it's submitted. Recently, a contractor came out for the AC unit. He seemed very polite, professional and knowledgeable. The claim was closed and the AC unit's running well.
I've had American Home Shield for almost as long as I've lived in this house. I lived in this house for more than 20 years now. It's fairly easy to submit the claim and their representatives are pretty good. But I have a problem with how much time they take to get somebody to come out and that's even before the Coronavirus. Other than that, I'm very happy with them. It's the best thing that I've ever invested in. You don't have to look for anybody if you just make a phone call and it's very convenient. I wouldn't change it f... read more
I submitted a claim for my refrigerator. Both the cooling component in the fridge and the freezer just stopped working. The claims process wasn't too bad. I did it online. Online is way easier than doing it via the phone. The contractor that was sent out was very nice and informative. He took the time to explain everything he was doing and what had failed. He was quick to the point but very professional. We had one day where the fridge kinda kicked off, but then it started working again.My experience is good when you get to ... read more
The technician from Tompkins Appliance who came out to service an appliance was very professional and repaired the unit. I usually call when I submit my claims to American Home Shield and I’d recommend them. We've had several situations and each time, it's been very good. AHS is very easy to work with, dependable and they provide excellent service.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 71,229 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.