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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a leaky faucet that I submitted a claim with AHS for and the process was very simple. Low Country's Best came out and they did fine.
Customer service is impossible to reach by telephone.
My experience with American Home Shield was great, quick and professional. Standlee Heating and AC came out for my air conditioner that wasn't cooling down. It would stay on consistently but the house would stay at the same temperature like 82 degrees. They were great. The guy was experienced. He knew exactly what he was doing. He was respectful and professional as well. The repair helped a lot especially since my wife is doing schooling. She's able to be there more comfortably and the house stays cold. The AC turns off when... read more
When I was looking into companies online, American Home Shield called me first and their reps answered my questions. I called the company I was with before and they didn't get back to me. As AHS had a very good reputation, I went to take a look at them and decided I was not gonna keep shopping around.So far, I've had one claim and AHS was really good. They got me the contractor I wanted. The follow up was incredibly good as well. The first person I selected ended up being scared of heights though but AHS got me paired up wit... read more
My experience with them this year on my AC unit was easy to handle with them & I had great service from the company they sent to service my unit.
Standing by their work and professional timely response.
They are easy to do business with, they show up when they say they will and they fix the problem!
We had an expansion tank on top of our water heater that was leaking. I tried to call American Home Shield and there was such a huge wait time trying to talk with someone so everything is done online. After I did the request, a guy from A&B Plumbing came and put a new tank on. However, the water pressure dropped, so he came back out to straighten that up. This is our second year into American Home Shield where we renewed it. It's a great service and it works for us.
My downstairs unit was not cooling very well. It wouldn't get below 80. I submitted a claim online with American Home Shield. The website was fine. It said that the contractors would contact me in the next couple of days. We opened the claim on a Friday and then the contractors called me Monday. The technicians came out and they checked the unit. They said that I was low on Freon. It's an older unit so, they added Freon and then they put something that helps with leaks. Since it's an old unit, he said it probably has leaks i... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,763 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.