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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
While we've had positive experiences with plumbing and appliances, getting A/C's repaired have been a nightmare. We went with A/C on one floor for 3 months.
They are quick to get us setup for repair and communicate referred company that will be coming tp.our home.
Business response:
Hi Gary. One of our main goals is to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs.
the response was promptly and service was good
Business response:
Good afternoon Vivian, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Customer Service was excellent and the appliance repair technician that came out was very thorough in explaining the problem and fixing it.
Business response:
Hi Mohamed. Thank you so much for review of your experience. We strive to provide our members with excellent service on each call. We are here to assist and address your repair needs. Thank you for choosing AHS as your warranty company.
very quick to respond to replacing the frig. Unbelievable.
Business response:
Hi James. It is great to know that you were pleased with the response time for replacing your refrigerator. We look forward to taking care of your next repair need to you satisfaction as well. Thank you for trusting AHS.
American Home Shield's associates are available to connect me with the appropriate technician for my need.
Business response:
Hi Armie. Thank you for letting us know about your service experience with the dryer. It is good to know that someone got out to take care of the problem. Thank you for choosing AHS to take care of your unexpected home repair needs.
Good service and fair compensation for services being done
Business response:
Hi Robert, Thank you for your feedback about your service experience! We hope you continue to enjoy American Home Shield!
American Home Shield promised to replace our range, yet offered no options that fit in our kitchin (within our island that's not at all abnormal). When I asked for more options, I received no response. Update: after emailing, calling and waiting on hold for an hour, I got through to someone who managed to resolve the situation.
Business response:
Hi LG. Thank you for letting us know about the service experience regarding your appliance. I am sorry to hear that no one followed up with you. I would be happy to speak with you further regarding this issue.
Due to Mr. P resolving my issue from 11/10/21 immediately when I express my problem to him.
Business response:
Hi Brownie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,932 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.