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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
There was a leak in one of the hoses of our AC so I did a claim online with American Home Shield. I got a note back right away saying US Air Conditioning of Texas would contact me in 24 hours. But I was having a lot of telephone trouble at the time so I contacted them. And because of my telephone problems, I had a hard time. The contractor could not come in without calling first and I didn't have a phone that they could call. It messed up a lot of things that weekend. But they got here on Monday and worked with my daughters ... read more
My experience with AHS was excellent, timely and professional. I have been a client since 2013 and would recommend then to anyone.
Our air conditioner wasn't blowing cold air through the house and it was when it was a little bit warmer. We filed the claim and a guy came out one month ago. He was awesome and he had great customer service skills and technical ability. He got everything working and it worked for about a week and a half. Then, it went back to doing the same thing. He said he replaced the capacitor, the fan and one other thing. So, knowing that all of those things were replaced, I figured some minor erroneous thing went wrong. So, I called A... read more
I had a claim for a garage door opener and that was recycled perfectly. The guy did a great job. Then a month ago, we had the washer and dryer to look at. The contractor got the washing machine fixed, but it got too late in the day, and so he left. Then it's been long delay to get the dryer fixed. They had to order a part and claimed they would be coming back today. But that had nothing to do with American Home Shield, it was the people that they contracted to do the job. So far, so good. I'm happy with American Home Shield.
I went on the online thing and set everything up. Then somebody came out to fix something on the air conditioning unit and everything's been good. American Home Shield has been really easy and reliable.
American Home Shield has been great to me. The claim submission was relatively easy. I just call with the issue and then we received a call like the same day. Home Shield was very on point and somebody was out the next day. The people who came out for the sump pump were very professional.
Took care of our requests expeditiously and with top professionals
We had a motor going out on the AC and it was making a lot of noise. A-US Air Conditioning diagnosed the problem quickly and they were able to get us a motor. They fixed it. The guy who came out was very knowledgeable and nice. Technically, he was qualified. My wife is very sensitive to noise so when she hears something going on, she says it and we better look at it. People will be happy with the experience with American Home Shield, especially if they have a claim. If you don’t ever have one, you don’t know that it’s good. ... read more
The dishwasher wasn't heating, and the fridge was broken. My dryer wasn't drying really well, too. I had put it off because of COVID. But Intermountain Appliance Repair was sent by American Home Shield and they were able to take care of it. Ordering the parts took two weeks, but that was not their fault. They did well. My appliances are all working except for the dryer that is still not drying very well.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 71,269 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.