This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had something wrong with my microwave vent and something was happening with the ice machine. Unique Appliance Repair was able to get through it pretty quickly. We were pleased with their services and I will utilize them again if possible, if we needed it. Also, I like Home Shield's responsiveness. For the most part, we have had really good experiences with things that needed to be serviced.
I’m really happy with American Home Shield when I use them. The last time I called in, it was for two separate claims for $75 a piece. Will from Mr Rooter was really professional and nice. He had to go up in my attic and roto-rooter out the drain where the primary drain from the air conditioning goes out 'cause it was leaking. It was filling up and overflowing and coming out my baseboards. He did a real good job and got it fixed. I had a bathroom issue too. The chain was hung up on something where I couldn't flush the handle... read more
Rescue Your Air came out recently and replaced a motor. The guy that installed it was really nice, polite, and professional. He asked me if I wanted to ask any questions. He explained it very well and showed me what it was. It was excellent.
American Home Shield is a really great resource. I'm not a handyman but I do learn from the people that come by. They're really great. My recent experience with American Home Shield was wonderful. It was for our toilet and the process was easy. I just went online, booked my thing then I had a plumber in my house. They're the best plumbing service I've ever seen. The guy's name is Matthew and he deserves a raise. The toilet’s been working better and he did recommend some things like I probably need a new toilet downstairs. We... read more
Submitting claims with Home Shield has always been great. The most recent one was at my condo for an air conditioner. We had to replace it. I've been waiting on a check from Home Shield. But everything has been good. Home Shield always does what they tell me they will do. My experience has been really good and positive.
Sears have been out a couple of times. The most recent claim was with the refrigerator. It wasn't cold. They also came out prior to that for my gas stove. They came out a couple of times. I've had good results with them most of the time. They seem to be fairly knowledgeable. They are not afraid to reach out and ask somebody else. Overall, I've got no complaints with AHS and I’m well-satisfied.
I've had Home Shield for almost 15 years and I haven't had any problems. When I submit claims, I just log onto the internet and tell them what I want. The next day, they call me and send out a technician. The techs they have sent have been able to repair or replace things every time. I'm completely satisfied. Having AHS has been an excellent experience.
My water heater went out and SAP replaced it. It took about a week and it was quick. I would not do without American Home Shield now. It's pretty simple to submit claims. I tell people at work about it and I tell them that they need to do a home warranty. It's awesome.
The AC was not cooling and my husband used the website to file the claim. It's better there because the response of American Home Shield is faster instead of waiting on the phone. The contractor they sent was actually good. The only problem is that they don't like to call the customers for a follow-up. We have to call them to be updated on when the part's gonna be delivered, or when are they coming back. They fixed the problem. But there was another problem after that for the AC, so we have to call them back again. Overall, ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 71,229 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.