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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The microwave stopped working and I contacted Home Shield. They sent a tech who diagnosed the problem and ordered the parts. Then, he came in the next time and he installed the new parts. It was very fast and everything was up and running. It was a great experience. I've had Home Shield for a long time and I always recommend them. They care of all the issues and they were very quick to resolve them. I'm so happy about it. It's a peace of mind.
Submitting claims with Home Shield was pretty easy. The first one I just went online too. We recently had a leak issue in the kitchen. The tech has come out and he was very professional. All good. I'm very satisfied with Home Shield.
I'm not super savvy about everything it takes to keep a home in order and operational so I got American Home Shield's warranty. When I need to call them, the experience is very rewarding. The vendors that they use in my area are concerned about the fact that I get good coverage regardless of how they're paid. At the end of every visit, at least where it was something they could provide service with, they take the time to explain what the problem was, what they fixed, and remind me that the call is under a 30-day warranty. If... read more
Service Contractors came out and replaced a part on one of my outside AC units. Then I had another AC claim. I thought I have a leak in one of my AC units because the drip pan was filling up way too fast. Also, it looked like it could've been dripping from the unit and not from the overflow or anything like that. I asked Home Shield to send the same guy and the same company back out because of my good experience with their tech in the past. He came out and found out that I had a blockage further down the line. Both units tha... read more
The icemaker wasn't working and the dishwasher wasn't running. I submitted a ticket to Home Shield online and I got a call pretty fast from All Brand to schedule the repair. The tech was a nice guy. He had to come back out and figure out the icemaker. He had to order a part for that. Then, the dishwasher still continued to have trip errors and wasn't drying them. He came out and had to order some additional parts for that. Coincidentally, my dryer went out at the same time so we had to have the dryer looked at as well.
I'm completely satisfied with American Home Shield. It's easy to submit requests. I do it online and I usually get a follow-up email immediately, then followed by a text and a phone call. Recently, Total Air Care came out for a service call on our AC and it's working fine now. I'm totally pleased with the company and the service.
American Home Shield has a simple and easy process. The contractor did a good job and repaired what needed to be repaired on the dishwasher that day.
Whenever I have an issue, I call American Home Shield. They dispatched Grade A Plumbing when there was a pipe dripping in my unit. The person living under my unit noticed it. The plumbing company called me. I don't live in the unit but I had someone there. They were fine with Grade A Plumbing. They corrected the problem and the issue was fixed because I haven't heard from the owner of the other unit. So far, I have not had any issues with American Home Shield although I an issue with their one of their contractors. This was ... read more
My AC stopped working. We requested to Home Shield, and then Wolfpack Mechanical came and then the tech checked that the condensing unit was leaking so it was not working. That's why it had to be replaced. Then, they put the request. We followed up but we didn't get any timelines, and they told us, “As soon as we receive the new unit, we will install it.” And then as soon as he received it, he installed the next day. The unit is functioning quite good. But from the last two days, we have been having some concern. There is so... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,762 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.