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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I filed a claim online for the heater. I had a problem logging in under my account but it worked well once I got the password reset. The contractor was actually available two days after I made the appointment so that was good. The guy from Koning Mechanical Services called and said he would be able to come earlier. He was very professional and courteous. It was a very minor problem. He cleaned around the filter a little bit, and then there was a switch that had somehow gotten flipped. The repair was for the air, but it got c... read more
My wife had no problem with Angel Appliances' service and professionalism.
Plymwr Plumbing came out twice already. The first time, they replaced a hot water heater, and everything went fine with that. That was about a year now. Then recently, they came and fixed my dryer. That company was good. It was just that American Home Shield recently increased their monthly price and I wasn't happy about that. If they could lower it, that would be great. But it's America, it happens. I'm sticking with them.
American Home Shield is somewhat easy to get in touch with and usually, everything is followed up fairly well. We've been fairly satisfied. Recently, Sigmond Plumbing came out for our claim. The technician was fine and everything was okay.
Cutting Edge Total Comfort is the AC heating company that came out for the yearly inspection of the heater. I wanted it because it was a gas heater. I used American Home Shield’s website and it was good. Then the contractor company contacted me and told me the when to expected them to be out. The service was great.
We submitted the claim and everything went pretty fast. AHS was very responsive. I called everything in and the rep took all the information down and gave me some numbers. The representative from Dan's Pro-Lock was awesome. He was on time and he was very thorough. He really informed us as far as the keys and some other safety measures. So I was really pleased with the service. Everything went wonderful.
One of my toilets was improperly installed and it was coming off its joint. Also, my garbage disposal was not working. I submitted a claim to American Home Shield and in 10 hours, somebody was out at my place. The tech who came was super professional and worked really hard. He was very polite and he did everything he needed to do.We've had another claim for our refrigerator which went well. Unfortunately, the tech also broke something he was fixing the refrigerator and he had to order another part. He came back and replaced ... read more
Submitting claims to American Home Shield is very easy. They have made a little change with the process. now, I can choose who my provider is gonna band who will come out to my house. I love that. Recently, we were having problems with our AC not cooling and it was dripping from a little valve. I submitted a claim and AHS sent AC Wizard. I had a fabulous experience with their tech. I love American Home Shield. I had a different warranty provider before at a different house and AHS is considerably better and easier to use. I ... read more
There were two times that Just One Call came out, mostly because the air conditioning wasn't working. And one time, they came out and topped off the refrigerant. The other time they came out, unfortunately, we weren't able to reproduce the issue that was going on, so they just stopped in. It was working at that point and they didn't need to do anything at all. We're still having some issues and we're actually getting a little bit clear as to what they are, but I will probably have to call them out again. I just wanna make su... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 71,269 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.