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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service was taken care in an efficient manner .
The claim was very easy. I put in the request during the holiday. I didn't get a response that day but I did get a quick response after that on Tuesday or Wednesday and we scheduled the contractor to come in. That was pretty awesome. They were able to come in that same week. The guy came on Thursday or Friday. He came in already prepared. He had a new garbage disposal with him. He said it would take him five minutes. I was a little skeptical but he took five, eight minutes to squat and switch it out and he was done. However,... read more
The contractor was professional and went the extra mile to insure that we were satisfied with the job they did. Only issue was the time it took. No hot water for 7 days
Great nut they mixed up phone numbers so we missed first Pp.
They have always taken care of the problem.
The dryer was not drying properly, and American Home Shield sent AMTEC Services who diagnosed the problem. The lead time for the parts was significant, but there was a kind of a backlog for parts and new appliances because of COVID. So, that took longer than normal. But they were great with communication and came back out when they said they would and fixed it. Now, the dryer runs great. As far as American Home Shield, it would be a little easier to get a live person if you have an issue.
I have had to have 4 different home appliance repairs in the last year. In each case, the repair company responded directly to me within 24 hours and was quick and professional in making the repairs.
I've had AHS for years. I had them in our house in Tucson. I submit claims on the phone. It doesn't bother me to wait on the line. Our last claim was for the AC that wasn't functioning. White Mountain Heating & Cooling came out and the tech was on time. I've always been happy with those gentlemen that came out for the AC. It turned out we blew a fuse and they replaced it. The unit has been running okay.
The pool equipment wasn't working and All American Pools took care of it. I got a phone call back as soon as I paid my $100 and they out in less than three days. It was really quick and I was impressed. This is my first experience with American Home Shield and I like it. There were some of the items that AHS chose not to cover, which was a little disappointing. But they did cover a good bit. The part that wasn't covered was the pool plumbing, which was spelled out in the contract. But regardless, I'm very satisfied with the ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,763 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.