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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
C&T Appliance Repair was good and everything went as well as they planned. One of the cooling coils went out in the back and they had to order parts. But because of COVID-19, the parts took a month to get here. I kept calling American Home Shield and they said that the parts were ordered. But once C&T received the parts, they were really prompt and did everything that was supposed to be done. The guy was very polite and very Christian. There was good communication and he kept us up to speed and up to date on everything. I've... read more
The ceiling fan is not working. Somebody called me from the company that fixed the fan and they told me that they would change it. They asked me for a picture of my fan and never ever came back. American Home Shield told me that they would contact the company but they never called me back. I was contacting American Home Shield for one week and I kept waiting. I call every day and spend 20 to 30 minutes. It was very difficult. But overall, I am happy with the American Home Shield and I will continue with them. Their reps are ... read more
I have, once again, had someone from American Home Shield come to my house and fix a problem I had. This time it was a Washing Machine, and it was past repair. I have now received and had the new washer installed. I tried it right away and it is so spectacular. American Home Shield and their staff are truly spectacular. I have saved more money than I could have ever imagined with them as well as never had a hastle when I needed them to come look at anything. Being 73, this is quite important to me.
The garage door body wasn't opening and closing correctly. I went to American Home Shield and their website was easy to use. They ended up contacting me. Colorado Overhead Door Company was sent out and they were courteous. The guy has been here before. He was nice and knowledgeable. Everything seemed to go without a hitch. American Home Shield has been great so far. Their response was timely.
My refrigerator kept leaking and then it wouldn't get cold. The technician came in and diagnosed the problem. He told me he had to order the pieces and then, once the supply comes, he would be right back. So, as soon as it came, he was back on the case and he put them back in. The refrigerator’s been working like a dream. He was professional and kept me posted. Some had even called to update me that they were still waiting on the part. This was my first claim with American Shield and it was a magnificent experience.I used to... read more
My garbage disposal was not signing on and the water was at a standstill. Submitting a claim for its repair to AHS was easy. I was surprised that their response was so quick. Their contractor Dave and Sons Plumbing came out the same day that I called. The tech from there was Marcus. He introduced himself and had a mask on. He was clean and professional. He explained what he thought the issue was and tried a couple of things. The disposal began working but then the next day, I had to call back 'cause it stopped working again.... read more
My recent claim with AHS was for my personal property and it went really well. When I first called, it was gonna be another week to get an appointment 'cause it's crazy right now. But, I called my rep because I wanted to talk to a person to try to expedite it and she made it happen. The guy who came out was excellent. First off, he came right away. He was on time, which I loved and he needed to get a part. Parts are really hard to get right now but he worked really hard to get the part. It was just cool. He was in our house ... read more
Design Atlanta Heating and Air was outstanding. If this service is needed in the future, please send them back to me again!!! I don’t recall the name of the service technician , but he was very through and checkout my unit and answer all question to aid in my understanding
Our experience with our recent claim with AHS went very well. Our AC was not working. It was the capacitor that had gone out. The contractor came out and he diagnosed it quickly. He had the part on the truck and he was able to repair it the same day. I feel good about the service I get from American Home Shield. Submitting a claim was also easy.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 71,229 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.