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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had two recent claims. One was for our air conditioner and one for our water heater which is the one Carl's Plumbing came for. It was like a week before they could get out which was okay for us because we still had hot water. But the guy did have me sign some sort of a waiver and I didn't get a copy of it. I called them a couple weeks ago and asked for a copy of that but I still haven't received it. I'm gonna call them again as I'm not really sure what it was that they had me sign. I'm also curious that I'm in Kenosha and ... read more
Our pool had a salt cell that was bad. The contractor came out and saw that it didn't register at all. A company came out before them and that company flipped a whole bunch of switches and made it turn green. They left and two hours later, it went back to red which was exactly what I told him would happen. Six hours after that, there were no lights on it at all. The guy told me he was gonna call his boss. I kept waiting for him to call his boss and tell me what his boss said but he just bailed and closed the case which was w... read more
I had some plumbing work that needed to be done. I had to replace some downspout spigots in the bathroom. I went online and filled out their form, and that was about it. The contractor was very professional, set up on the time that they said they would, and cleaned up after themselves. Everything went well. And we're satisfied with the work. Having Home Shield is a peace of mind for me, because I don't have to spend the money out of pocket if there's something. It's just a service fee. We've had a couple of other experiences... read more
Everything went fine with my recent claim with AHS. The gentleman, his name was Fernando, did an excellent job. He was very polite, very professional and overall, resolved the problem. He was wearing a mask and a hand sanitizer available. He explained what the issue was. He said that the drainage on the refrigerator itself was having some backup causing some ice buildup inside the refrigerator. He went and ordered a new part for it, a new drainage that allows it not to backup. It seemed to resolve the problem.Thus far, every... read more
Shenandoa Appliance came in and fixed the dryer right away. The heating element went out. So it wasn't getting hot anymore. The technician replaced the heating element. He was professional and in and out. Everything’s good with American Home Shield.
I had a claim when the water heater wasn't working. The first time Low Country's Best came out, they replaced the fan and then I got hot water. But it stopped working again and the repairman came out a second time. He blew out everything and then it started working again. It's been good so far. Also, the tech was professional and a good knowledge base. American Home Shield is really fast about getting people out here and they've been a blessing big time. I've already had the hot water heater and two other appliances repaired... read more
The dryer that the tech from National Platinum fixed was so old that I would need another one soon. I've had that appliance for over 12 years. It was making a noise and they had to order a part to put in it. The tech did good. The dryer does what I want it to do right now. The clothes dried. But for the next week, it started making a little squishy noise again. But the heating element is not out of it yet and it's working. I've had American Home Shield for about three years, maybe longer than that, and it has been very benef... read more
Everything went very well. Adriatic Pools took care of the problem and it went very well. It has been resolved. They was very professional, helpful and considerate. So I appreciated them. I have been very satisfied with American Home Shield. I'm in my third year of contract. I have kept it after my home purchase and I just kept it going.
I had to buy another door and the motor wasn't working. The guy did what he had to do. He put all new stuff. He did it the same day in about two hours. He came out this morning 'cause one of the rollers popped the screws. He put some back up and everything is fine now. He's a pretty good guy and he did a good job. He was Johnny-on-the-spot. When I called him, it took him a little bit of time but I was okay with that.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 71,230 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.