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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Response good for most repairs. Very poor when it comes to my heating system. Contact people haven't a clue about the need for repairs. Send out the wrong people. I end up having to pay out of pocket although it is covered in my contract.
They covered three out of four breakdowns.
Business response:
Hi Kathleen. We are so delighted to hear that you have been pleased with the service you are receiving. We know how important it is to our members to receive dependable service. We want you to know you can always count on AHS as your warranty company.
Very responsive. Only a 4 because I needed to speak with a representative but there is no pathway for that.
Business response:
Hi Robert, We appreciate your feedback and hope you continue to enjoy AHS!
Repair person was professional and clear.
Business response:
Hi Hochman, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Process of a claim is quick and easy. Some repairs take too long but may be due to material shortages.
Business response:
Hi Justin, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
good service and timely service works with the customer
Business response:
Hi Suzanne. It is so wonderful to hear about your experience. We can't wait to provide you with a great experience with your next repair need as well. Thank you for choosing AHS.
They are very professional and very quick to get things resolved
Business response:
Hi Dawn, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Easy to use just filled out a claim on my computer
Business response:
Hi Stef, We strive to provide you with a smooth customer service experience and hope you continue to enjoy American Home Shield!
They work diligently and quickly to get the best job done
Business response:
Hi Elizabeth, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,907 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.