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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,907 reviews
Douglas K. DeFratus's profile image
Douglas K. DeFratus 
3 years ago

How I don't have to fight them to get repairs done. 

Business response:

Hi Douglas. We appreciate your feedback. Your opinion is valued. We are here to take the hassle out of home repair needs and we look forward to providing you excellent service again in the future. 

Margaret Strayer's profile image
Margaret Strayer 
3 years ago

Repairs were made quickly and satisfactorily. 

Business response:

Hi Margaret, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Raul Vega jr's profile image
Raul Vega jr 
3 years ago

They were quick to help with my home appliances issues. 

Business response:

Thank you, Raul. We appreciate your positive review of the experience with your appliance repair. We are here to take the hassle and worry out of your home repair needs. We are so happy to have been able to do so for you. 

R. M. C.'s profile image
R. M. C. 
3 years ago

Most times very good. One time we were told that the supervisor would call us that day and no one called. Then we were told he would call us within 24hrs, no call. How ever we did get the problem resolved. 

Kakwasi's profile image
Kakwasi 
3 years ago

The experience is good; however, I would wish it were easier to speak with an actual person. 

Victor Bove's profile image
Victor Bove 
3 years ago

Clothes Dryer would not heat up. Repair man showed up with a part and fixed it immediately. 

Business response:

Hi Victor. It is so wonderful to read your review. We know how important it is to provide you with prompt and reliable service. We look forward to providing you with this same level of service again in the future. 

Debbie Shank's profile image
Debbie Shank 
3 years ago

They are easy to contact and are quick to respond to my problem. 

Business response:

Hi Debbie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Karene Gilmore's profile image
Karene Gilmore 
3 years ago

Very Prompt in handling claims. Customer service is always excellent. 

Business response:

Hi Karene, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Cathy's profile image
Cathy 
3 years ago

Be more upfront about what is and is not covered in repairs/replacements. 

Business response:

Hi Cathy, I hate to hear about your most recent AHS service experience and the issue to have the repairs completed. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,907 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.