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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,907 reviews
Evelyn Contreras's profile image
Evelyn Contreras 
3 years ago

prompt service. issue resolved. good followup 

Business response:

Hi Evelyn. It is wonderful to hear that your problem was resolved to your satisfaction. We are here to take the hassle and worry out of home repairs and we are so happy that you are allowing AHS to do that for you. 

Raghu Kundurthi's profile image
Raghu Kundurthi 
3 years ago

In the past 5 yrs, I have had a brand new A/C, brand new HVAC, Dishwahser and a new sump pump ! So , I would strongly urge folks to have the peace of mind and invest in safeguarding your biggest investment , your home! The customer service folks are very helpful, the vendors are all experienced and turnaround timentoncompletenthe job is usually week or two but is driven by the problem. 

Business response:

Hi Raghu. We really appreciate your time in reviewing your experiences with AHS. It's great to hear that you are using your warranty and finding the value in the coverage we offer. We look forward to taking care of your next repair with the same level of service. 

Rebecca Finegan's profile image
Rebecca Finegan 
3 years ago

Very professional and prompt. Great customer service 

Business response:

Hi Rebecca, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Michael E Daugherty's profile image
Michael E Daugherty 
3 years ago

Tech always kept us informed and arrived as scheduled. 

Business response:

Hi Michael, We appreciate your feedback and hope you continue to enjoy the technicians American Home Shield provides! 

Kent Crawford's profile image
Kent Crawford 
3 years ago

Had to call local AHS reps but all turned out okay afterwards. Wait times s too long. 

David Gimpelson's profile image
David Gimpelson 
3 years ago

Great customer service. I was able to schedule a service call in short order. 

Business response:

Hi David, We appreciate your feedback about AHS and hope you continue to enjoy the service we provide! 

Melani Rose's profile image
Melani Rose 
3 years ago

We have been with AHS for over 13 years. We had multiple repairs and 6 replacements. AHS takes the worry out of trying to find a professional and getting the job done efficiently and correct. My sister and I recommend AHS. Especially to people who wouldn't know where to start or afford the repairs. 

Business response:

Hi Melani, Your patronage over the past 13 years is more than appreciated! Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Twana Butler's profile image
Twana Butler 
3 years ago

I had a great experience. The communication was very good and the technician was knowledgeable. 

Business response:

Hi Twana. It is so exciting to know you had a great experience and that your repair need was taken care of so effectively. Thank you for trusting AHS. 

robert winn's profile image
robert winn 
3 years ago

good experiences mostly. customer service agent are always nice. AHS does a pretty good job vetting contractor who are assined to do repairs 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,907 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.