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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We've had several problems with plumbing in our house. We've had plumbing companies that American Home Shield suggested to us and they have been awesome. When things didn't work out the first time they came, we called them back. They came back and we didn't get another charge. We had to call them back a third time for the same problem and the plumber from that company said that he had asked a master plumber about the problem we were having. He told us that we had too much pressure in our water system and this was causing the... read more
There was a problem with my heater and the pipe. Richard's Heating and Cooling came out and looked at it. They were here on time and they dealt with it quickly. They were also friendly and professional. They were excellent and I would recommend them. All in all, having AHS makes me less stressful because I don’t have to worry if something happens. The warranty is like a safety net and it's nice to know that they're there.
Sigmond Plumbing showed up. Two guys came, and they worked on both bathrooms. Everything was fixed very quickly. There was no mess, no fuss, and they wore masks and little slippers on their shoes. I submitted the claim to American Home Shield and it might have been like two days later that they came out. I was satisfied with the timeframe. Having American Home Shield has been very beneficial. I've tried other companies and they were not good at all. But with American Home Shield, as soon as you submit the claim, it seems lik... read more
The furnace stopped heating. The fan was blowing but no warm air was coming out. I filed the claim online on one day then we had the folks out either the next day or the day following. It's very efficient. When Des Moines Excavating called me, I saw the caller ID and said, "I'm sorry. Who?" They have three different companies operating out of the same office according to them. They do have like an appliance branch and they did a fine job. I had no complaints, no runs, no drips, no errors. They got everything back in place fo... read more
American Home Shield has been a hit or a miss. But it had to do with the vendors that I had an experience with. My refrigerator and my microwave had a problem and American Home Shield sent the same vendor to look at both. With the refrigerator, the tech told me that it was normal that the top shelf of my refrigerator was freezing up everything and leaking down to the bottom, and the bottom half of my refrigerator was not keeping anything cold. He also said that happened to his refrigerator. I told him that was not normal and... read more
We had a claim for the piping for the heater. We submitted it through the online, and then we received notification that a certain repair company would be calling us, which they did. They set up an appointment with us and then they came out. They didn’t have the parts on hand so they left and ordered those, then they came back and fixed the thing. We've been very pleased with American Home Shield.
The condenser was covered in what amounted to cotton and it froze. Majestic Custom cleaned the unit off and it worked perfectly. Also, the tech didn't have to come inside the house and he wore a mask.
I had a recent claim with American Home Shield on my AC unit. The process was fairly easy. I just went online and put in the request for somebody to come out and check it out. The contractor seemed to be fine. It just seems to be a wait on those units. They came yesterday from when I first put it in in August. But so far, so good. We have cool air now so we’re much happier.The only thing is that by our AC unit being out and being in the hot south and those places where it's hot and you just can't get natural cool air, AHS sh... read more
There were two switches and one electrical receptacle that were not working. American Home Shield assigned to me Jaeger Electric and their tech did a good job. He came relatively soon and went right to work. He searched around trying to find out where there was a loose wire somewhere in some wall. He found it by the garage. He was able to get things sorted out and fixed. Now, we're all back up and running.I was with American Home Shield with my previous house. With this house, I've had the home warranty since June. If someth... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,763 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.