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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,589 reviews
David Sutherland's profile image
David Sutherland 
3 years ago

All positive, from service call, customer service and replacement. 

Business response:

Hi David, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Sarela Carreon's profile image
Sarela Carreon 
3 years ago

Low pricing. Hassle free claims. Fast service. Quality work 

Business response:

Hello Sarela. We are so happy that you took time to let us know about your warranty experience. We are here to take the hassle out of home repairs. We look forward to providing you with an exceptional service experience for your next repair need. 

Ann's profile image
3 years ago

At first it was all hard for me to understand. But as I moved through choices & read all I could I got more familiar with the process. The very first person I talked to though was very knowledgeable & definitely alleviated my stress & misunderstanding. The delivery fellows were wonderful as they quickly installed my washer & ran a quick water test. Very nice in the long run. Hardest thing is waiting & having to go to laundromat. 

Business response:

Hi Ann. Thank you so much for taking time to tell us about your experience. We want you to know you can always count on AHS to take the hassle and worry out of your unexpected repair needs. 

Judith R Watkins's profile image
Judith R Watkins 
3 years ago

Timely reply and cooperative assistance in taking care of problem 

Business response:

Hi Judith, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

William Howells's profile image
William Howells 
3 years ago

Fast and effective and doesn't force low quality providers on us. 

Business response:

Good morning William, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Gayle Smith's profile image
Gayle Smith 
3 years ago

Customer service is great. The Tech that came to my home explained everything and was professional 

Business response:

Hi Gayle, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Michele M. Chasse's profile image
Michele M. Chasse 
3 years ago

I have had 2 emergencies lately - and the response time was so quick. 

Business response:

Hi Michele, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Raul Abejuela's profile image
Raul Abejuela 
3 years ago

Very helpful and concerned about my situation 

Business response:

Hi Raul. Thank you for the 5 star review. We want you to know you can always count on AHS when you need us. We really appreciate you taking time to let us know how we are doing. 

David McCune's profile image
David McCune 
3 years ago

Good but very expensive. Most repairs inexpensive. 

Business response:

Hi David, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,589 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.