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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awesome; great customer service and efficiency
Business response:
Hi Lesa. Thank you for review. We are delighted to know that you are pleased with the service you are receiving. We know how important reliable service is and we thank you for trusting AHS as your home warranty company.
I have only filed 1 claim and it was very easy. I had a response within 20 minutes and my issue was resolved tge next day.
Business response:
Hi Emily, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
The company that AHS sent to work on our HVAC was excellent. We had called another company first… thinking we had an emergency! We quickly figured out that that guy was going to sell us a whole new system so we called AHS and got an honest person to take a look. Big difference!!! Their expert identified our problem immediately and fixed it. It cost us $75. The alternative would have cost us $13,000!
Business response:
Hi Elisa & Paul, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Quick and easy to open a request for service
Business response:
Hi Timothy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
ease of use for getting our garbage disposal serviced on line
Business response:
Hi Kevin. It is always good to hear about the good experiences members have with using the on line service. We look forward to taking the hassle out of your next repair need as well. Thank you for choosing AHS.
So far they have been better than other companies ive tried . customer service id excellent some of the coverages need clarification before calling in service but they show customer support
Quick and professional. Great communication.
Business response:
Hi Jerrod, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us. We will continue to strive to meet your needs.
I have had to call them on 3 different occasions in the last two years and they were so easy to deal with every time! I would recommend them to anyone. I have referred three family members to them. Ver happy with my service.
Business response:
Hi Tina, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
I have used AHS for refrigerator, air conditioner and plumbing repairs. So far, the experiences have been positive.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,779 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.