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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They do what they say they do. Used them over years, and appreciate their service. Online service request is easy as well. If the vendor does not fix it the first time, say a week later it breaks again, AHS does not charge additional fee for the vendor to come back.
I had a very good experience concerning a garage door motor. Everyone I spoke to was very helpful and kind. The gentleman that came out to fix my problem was very professional and efficient. Explained everything he was doing. Would highly recommend him.
I was a realtor for years and I sold a lot of American Home Shield policies to buyers and sellers. I've also recommended them to a couple of people. Recently, I had an AC claim with them. I did it online on my phone and it was easy. But the first technician sent out didn't know what he was doing, so I had to get on American Home Shield about getting them back out there. He said that he had fixed it and left, then closed the case out. But he didn't do anything. Then, the second guy came out, who was the supervisor, and he wen... read more
American Home Shield was recommended and I just went for it. I was completely satisfied with them.
My pool timer stopped working. The tech called me ahead of time to get details so he would have the parts that he would need. So, he knew exactly what to expect when he got there. He showed up, replaced the part, and was done. It was quick and easy. All of my other claims with Home Shield have also been easy. Having a warranty is great. It's definitely a peace of mind.
Great all around service.everything went down awesome.from customer service and with the first technician finding the problem and the part getting mailed to me.And the second technician coming and installing the part and getting my dryer running. Thank You. Sincerely Yours Daniel Mcgovern.
About a week after putting in a work order, Ken’s Appliance came here for our electric stove and our fridge. We had an issue with the fridge as it was not dispensing ice. As for the stove, one of the two burners was not lighting. It was randomly doing it. Ken's had to replace a switch. They had to order the parts and it took a couple of weeks to come in.The only thing I was concerned with was they didn't call me. About three weeks passed and I didn't get any information on whether the parts were ordered and when they were go... read more
It was pretty easy to submit the claim online. The tech from The Flying Locksmiths came in and looked at everything and made sure he can do what he needed to do. Then we had him do a couple extra doors so that everything matched and he was able to do that. We had one door that has an issue and he worked with us to try to get it fixed. He went out of his way to make sure that everything was good.
There was a faucet leak in our hallway bathroom and I put in the claim to American Home Shield over the phone. The rep was very helpful and I was told to expect the contractor within a couple of days. The reps from All American Plumbing were very professional and they worked very quickly. Since then, everything has been perfect and we haven’t had any leaks. The repair is gonna save us a lot of money on our water bill. I was very satisfied with AHS. It gives me a better peace of mind. The people I have talked to that bought h... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,764 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.