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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,776 reviews
Karen Berger Ockner's profile image
Karen Berger Ockner 
3 years ago

Every conversation I had with AHS was good but there was a delay in getting an answer and moving forward as I was not notified timely of a decision. However, when I did speak with someone, they were very helpful and I am awaiting a new dishwasher so I will be better able to rate them once I receive it :) 

William T Scott's profile image
William T Scott 
3 years ago

Timely and fast response, Fixed and completed the job right the first time 

Business response:

Hi William. Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

MONA D HEBERT's profile image
MONA D HEBERT 
3 years ago

They're prompt and professional; aleats solves my problems. 

Business response:

Hi Mona, Your feedback in regard to your American Home Shield experience is more than appreciated. I hope you continue to enjoy the coverage and service we provide. 

Donald R Mattinson's profile image
Donald R Mattinson 
3 years ago

Awesome response time East scheduling great customer service 

Business response:

Hi Donald. We are so happy to hear that you had an awesome service experience. We are here to take the hassle out of home home repair needs. Thank you for choosing AHS. 

Lynn H's profile image
Lynn H 
3 years ago

Unfortunately, I had to use my warrant twice before even moving into my new home. The staff and timeliness of their response to get someone out to help was exceptional. I would highly recommend them to anyone. 

Business response:

Hi Lynn, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Kara Mcdowel's profile image
Kara Mcdowel 
3 years ago

We think it is great! I wish that we had gotten the service a while ago. It has really been a great success. We would recommend it to our family and friends any day. 

Business response:

Hi Kara. This is so great to hear. We really appreciate you taking time to let us know how pleased you are with AHS. We look forward to working with you again and thank you for choosing AHS as your warranty company. 

John Grider's profile image
John Grider 
3 years ago

Fast reaction to the request, but the tech told me I need an appliance replaced and it's been a month and I haven't heard from them 

JOSEPH's profile image
JOSEPH 
3 years ago

Always quick and reliable service. Will always use. 

Business response:

Hi Joseph, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Latonya Boyd's profile image
Latonya Boyd 
3 years ago

Despite some things that were not covered overall they still does a great job! 

Business response:

Hi Latonya. Thank you for taking time to write a review. We are happy to hear that you have been pleased with your warranty service. Thank you for choosing American Home Shield and we look forward to providing you with an even better experience for your next repair need. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,776 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.