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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We called American Home Shield with regard to our refrigerator and customer service was courteous and professional. It was a simple and easy process. The repair went well and the contractor we got was also courteous, professional, and very expedient. They ordered a part then came back. The whole process took about a week and everything's great. We had a different company prior to American Home Shield and the process now is somewhat easier. So far, so good.
I have been a customer of AHS for almost ten years and will continue to rely on them for future issues. I recommend them to anyone looking for a reliable and affordable warranty company.
The guy that A to Z Electric sent out didn't understand why the breakers were bad, and he decided to have someone come look at my dishwasher, even though the breakers were beeping six times, and online that showed that the breaker was bad. I tried to explain to him and I said, "Well, I know why this is not working. The breaker keeps tripping because it's bad." It was kind of a mess. The guy that was sent out looked at the dishwasher, and everything was fine. So they put it back on to A to Z to come back out and check the bre... read more
I had a leak in my AC and there was something wrong with the heating pump on the condenser. Someone with Greenway Home Services came and everything was good professionalism-wise and in how things were explained. Another guy from the company came back because I had some options that I could do but I couldn't decide on. The other guy gave me an estimate and we chose the option to do. I'm waiting for them to call me back to come and fix everything. The timeframe is fine but I'm about to give them a call now just to make sure.Am... read more
When I bought my house, people were telling me I needed all the insurances. Everything was great and it took a while for stuff to start breaking down. At first, I was like maybe I shouldn't use my home warranty. I totally forgot I had it and I was just paying the bill. But something went out and my husband told me we were still paying for American Home Shield. Every time I called, I received great service. I haven't had any complaints about it.Appliance Express came for an issue with our refrigerator and everything went real... read more
Our AC unit was completely messed up and it was broken. I used my American Home Shield that I've been paying monthly for a contractor to come out and do an inspection. Express Heating & Cooling came out and they said that they had to replace the entire thing because it was broken. The contractors were good and very respectful. They let me know when the part was in and that they will be coming out. They gave me a time and date to make sure that would work for me and they called me when they were on their way that day. They fi... read more
I own four houses in the same neighborhood. Two of them are occupied by family members, one's a rental, and one that I own. My house had an air conditioner guy come out. I was hearing some really loud cranking noise that sounded like a tank outside our door and I was afraid that my air conditioner was gonna blow up or catch fire. Also, I live in Arizona and I can't afford to be without air conditioning here. This is 115, 120-degree temperatures. Both my wife and I are seniors, so we were quite concerned about it.I have a com... read more
I have used this warranty company for about 15 years. Happy with service I have received. When I have had any issue with a service company I've asked for a second opinion and its been resolved.
I made a claim with American Home Shield to fix my air conditioning outside unit. In the state of Georgia, all of the heating and air companies that American Home Shield has on their website, if you go in and submit a claim online, you get assigned to the lowest bidder. So for example, when I went in online and put in I needed help for my air conditioner on Friday night, they assigned the order to a company that was over three hours away from my home. I looked up the name of the company on the Better Business Bureau and it n... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,764 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.