This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our furnace would not kick on with the air conditioning and it was during the heat when it was 100 out. We called in in the morning and the guy came as soon as he could that evening. He did not stop until he got it to work. It's an old furnace so there were several issues on it. The next time, they had to come back out. It took three times for him to get it, but he got it to kick on for air without a problem. But when we had one day of snow, the heat wouldn't come on. He came back and fixed it right away. He had a mask on an... read more
Our heat pump quit working properly. Home Shield sent someone out, and the service went really well. The tech was very knowledgeable and the issue ended up being a thermostat. He replaced the thermostat and he was in and out of here in a couple hours. It was easy doing the claim to Home Shield. The service company was good. They couldn't get out here for a while. There were a lot of people having problems. So it took an abnormally long time. But as far as with Home Shield, it was fine. I paid them online, they got the guy ou... read more
We had an appliance issue. There was some short wire issue on the freezer part. I called and the contractor was there within 45 minutes. He fixed it and he was gone in less than 20. It was a good experience. AHS is well worth the money.
American Home Shield is always on the ball. They do a great job and I like them. Their website is easy to use and usually, somebody is out fast. When my blower motor was not working, Central Heating & Air Conditioning came in and did a good job. I had figured out what was wrong and the technician confirmed it and then he replaced the bad part. He was on his way within less than an hour. The unit is working great now and it kept it cool during the hot days.
My experience with home warranty was great.The repair time, the customer service, The quality of repair was very great. Home warranty came through for me just when I needed them I am a very satisfied customer.
I had a claim where AHS sent out Electrical Service Professionals. They were very professional and they did a good job. They found out what the problem was and it wasn't anything serious. It was a doorbell that needed to be changed out, which I initially thought was an electrical problem. But it just needed rewiring and all that stuff there. All in all, AHS has provided good service since I've been with them. They schedule things in a timely manner and if I have an emergency, however it may be, they try to work as best as th... read more
I've had American Home Shield at different times in different houses. With it, I like having somebody I can call. I had a claim on the microwave and they sent My Tech Joe Appliance Repair. They fixed the handle on a GE microwave. They had to get a part for it, which came in pretty quickly.
The oven quit working. It wouldn't heat up. It would barely get warm. We called the Home Shield and they sent the contractor out to repair it for us. He knew exactly what was wrong with it after his inspection. He repaired it and it works great. When I called Home Shield, I didn't have any difficulty getting through. You just have to call them and then they have a contractor get ahold of us to set a date for them to come in. My wife is home right now, so I had no problem with being able to schedule at the time. I was very sa... read more
My mom's friend had great reviews about American Home Shield coming out and she never had an issue. So my mom went on and signed up with them and she didn't have an issue. So I signed up as well. The only issue I have is the hold time to get in touch with somebody at American Home Shield. I understand that with COVID thing might be a little up in the air with trying to get in touch with a representative. I've been on the phone for close to two hours waiting to speak to someone. It was about me just needing to find out what w... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,764 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.