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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It's been good with Home Shield so far and their service has been really beneficial. It’s just when the air conditioner went out, it took a little longer because it was right at the time when the pandemic just started. The guy said a lot of the air conditioning companies shut down so we had to wait until all of that has opened up. It took about five days for the contractor to come out but when they did, they fixed everything on the same day. Then, the washing machine wasn’t draining and the tech from Care Appliance Repair ch... read more
There was some stuff that was backed up. My daughter had some hair in the sink. Immediate Response Plumbing came out and fixed that as well as the squeaky faucet. They had on masks when they came in. They tried to stay as far away as possible. It went very well. I've only had American Home Shield for a couple of months but so far, from what I've used them, it’s been great.
I filed an online service request when my compressor fan had seized up. The contractor contacted me almost immediately of the service request being processed and told me exactly when they would be out. Their service was fantastic. The tech was spot-on. He knew exactly what to do. He came prepared and had the replacement part on the truck. My system is performing beautifully since and I will seek out these guys any time and every time I have an AC issue. It was a superior experience.
Very pleased with American Shield, first we had to use it, within minutes a company contacted us to coordinate when they could come out and check our refrigerator. The techs were professional, wore their masks, and not only took care of the issue, but there was something wise wrong with the refrigerator and they took care of it, They even took out the food to work in it. I am very satisfied, and did not have to pay out expensive fees as I have experienced before.
We had some electrical issues with one of the switches in the wall and I was also using the wrong light bulb in a ceiling fan. They were pretty simple fixes and the tech from Superior Group was a really sweet guy. He did a good job. We also had a bathroom fan that was hanging out of the ceiling. We thought that they got that corrected. But now, it sounds like that motor or something is wrong. So I was gonna call the tech back out to fix that fan back there.We've had American Home Shield for a little over a year right now and... read more
I used Home Shield about three weeks ago and it was very easy. It was after-hours when I realized my air conditioning was out. I was very impressed overall with the fact that I put in a request very late that night and early that morning before I even got up, someone was calling to make contact. And then within three hours, the tech was here on site. The tech replaced the coil outside, which had gotten something in it. It was a simple fix. I was very pleased with how quick Home Shield responded and that the issue was resolve... read more
American Home Shield worked as advertised. It was a pretty streamlined and straightforward process. The repair guys did a great job and everything worked. American Home Shield has good techs. Affordable Appliance was the most recent that came out and they replaced a part and repaired the existing unit.
We are very happy with American Home Shield. We called them and the AC is working good now. The contractor replaced a blower. It was raining so they had to come back but they did an excellent job.
American Home Shield was very helpful with the claim I submitted. They got help out to us when we needed it. The contractor they sent was great. The tech said that Home Shield did the ordering of the part needed and so he didn't know what the reason was for the part taking so long to get. Home Shield's central unit was a little slow putting our request through and it took a while ordering the part. Other than that, everything was fine. Home Shield was prompt with getting everything in motion and their contractor did a great ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,766 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.