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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,779 reviews
Rick's profile image
Rick 
3 years ago

In a couple of days we had our swamp cooler analyzed and repaired. 

Business response:

Hi Rick. Thank you for your 5 star review of the service you received for your swamp cooler. We are so happy to hear that your problem was resolved quickly and efficiently. Thank you for choosing AHS. 

Francisco Carvallo's profile image
Francisco Carvallo 
3 years ago

The have almost always responded fast. Only once I had to find another vendor. 

Business response:

Hi Francisco, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Ronnie Calungcaguin's profile image
Ronnie Calungcaguin 
3 years ago

Customer service is really great and also the Bay to Bay technician 

Business response:

Hi Ronnie, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Adam Metcalf's profile image
Adam Metcalf 
3 years ago

I have had truly wonderful experiences with AHS and the response time that the company has. Sometimes though it is the contractors that they refer out that are an issue. When that is the case AHS is always professional and courteous to get those issues resolved as best they can. Sometimes though resolution isn't possible and that is why I can't give a perfect score. 

Business response:

Hi Adam, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Willis's profile image
Willis 
3 years ago

Handled my problem in a timely manner.10 

Business response:

Hi Willis. It is really good to know the issue was resolved to your satisfaction. We do our very best to take the hassle out of home repairs. Thank you for trusting AHS to do that for you. 

Joe Schenck's profile image
Joe Schenck 
3 years ago

Everything went rather smoothly. Only had to wait for a very short while for the repair part to come in. 

Business response:

Hi Joe, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

Carla Burnett's profile image
Carla Burnett 
3 years ago

We are happy. We had two things to go out on us at the same time. The plumbing issue is resolved and we are still waiting on parts for our central air. Once that's repaired we will be very pleased. We've experienced some extremely hot days this June and July. 

Business response:

Hi Carla. Thank you for taking time to let us know about your repair experiences. We are happy that you have been pleased with the service you are receiving. Thank you for trusing AHS. We look forward to completing the job for your air conditioning soon as well. 

Humberto Cavazos's profile image
Humberto Cavazos 
3 years ago

Excellent customer representative . Very helpful and professional 

Business response:

Hi Humberto, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Frank Goldsmith's profile image
Frank Goldsmith 
3 years ago

response was very quick and service provider was excellent! 

Business response:

Hi Frank. It is always so great to hear when our members let us know about their positive experiences. We do our best to provide prompt and efficient service and we are really pleased that we could do that for you. Thank you for trusting AHS. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,779 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.