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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Having American Home Shield, we don't have to worry about spending a ton of money. We've had our air conditioner heater worked on the most because it is older. If it ever has to be replaced, we know we won't have to be out a lot of money. That's what we keep the home warranty for, mostly. I prefer doing claims online. It's really easy to do that and it's quicker than calling it in.We did a claim when we had an issue with our oven and Zerr Appliance was assigned to come out. The tech knew what was wrong with it. It ended up b... read more
I had Home Shield before. I tried another company but they were horrible. The only reason I went with them is because when I bought this house, the seller paid for it. As soon as the contract was up, I changed back to Home Shield. I have always liked them. It is $100 copay now and I have always been on a $50 or $65. It’s more expensive to have Home Shield, plus their copay is higher. That’s harder to swallow, but the service is good. Recently, there were two Blue Star Plumbing techs at the place. One of them was awesome. He ... read more
The contractor did a great job with the AC. They had to replace the motor because it wasn't working. They had to oil the pipe that goes through the drum because it was all rushed through. They replaced a bunch of stuff and then did some maintenance on it. Everything's working fine. It’s a small unit compared to the size of the house that I have. It’s functioning, but it’s not cooling. They told me that it’s working as well as it can for the size of the house. But I'm going to discontinue American Home Shield because I didn't... read more
The dryer was making a noise when it was drying. The first time, the young man came out and said he needed to replace the drum. He ordered the part, came back later and replaced that. It worked but a day or two or days later, the dryer wouldn’t start. But if you open the door and close it back, it would start. Then it stopped working altogether at one point. After it stopped, I had already called back to American Home Shield and Fixx My Appliance. The guy called and said he’d be there between 8:00 and 12:00. Not even five mi... read more
Our dryer was not heating. I went to the AHS website for the claim and the user-friendliness was excellent. Per contract, we were to be contacted by a company in 48 hours. Chris' Appliance Repair came and they were excellent. The repair helped greatly so I could dry my clothes. It's been great so far.
The contractor that came for our AC unit was very nice. I asked him about something. He said, "I can adjust that for you. That's no problem." He went up and adjusted it. He said, "There you go. No problem." I said, "Thank you." 'Cause I'm disabled. I'm not allowed on ladders anymore or steps. He went back up in the attic, did it for me and came back down. It was something that has to do with what he was messing with. I like the way that AHS is very simple for me to go online and do a claim. So far, they've come out and fixed... read more
The well quit and it turned out to be due to a fuse out in the pump house. I put that claim in and within eight hours, American Shield notified me that this guy from Pride Pump was assigned to the claim. Then he called me within four hours and he was out within two days. We live in the mountains. He had to come from Spokane which was 100 miles away. But he was able to come out immediately. Everything is perfect now. He did an excellent job. I've got four places with American Home Shield and I've had them about eight months o... read more
We had a leaky pipe and we weren't sure where it was coming from. I called American Home Shield and then they got in touch with United Air and sent them out. United Air came out here and they did what they needed to do. They were very, very good. They snaked out the pipes. My kitchen floor has gotten ruined because of it because we've got wood floors in the kitchen. We're not gonna replace that until we're positively sure that this leak is no longer there. But they think they've gotten it fixed now.Sometimes, I have not been... read more
We started with American Home Shield when we bought the home three years ago because the man that sold us the house paid for a year and we liked it. There are a lot of companies out there that people had different remarks that weren't that good but we kinda felt comfortable with Home Shield. Most of the people that came out were very nice. They tried to fix the issue and they were pretty good about it. Most of the time, our issues were covered and everything was okay. One time, the air conditioner was low on Freon and they w... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,810 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.