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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,732 reviews
Judith Tinturin's profile image
Judith Tinturin 
3 years ago

Got here early, found the problem, referred us back to AHS for a Plumber, AHS responded right away and we have a plumber coming on Friday. Very satisfied with the experience thus far! 

Business response:

Hi Judith. Thank you so much for the positive feedback. We are really glad to hear that you are satisfied with the service you are receiving. We look forward to working with again and providing excellent service. 

Cory Shook's profile image
Cory Shook 
3 years ago

I have been using Home Shield for over 14 years now. Most of the time, the company's they choose to come to your house are great! Other times I have had to reach out to the company myself, to get them to schedule me an appointment. 

Bryan Welland's profile image
Bryan Welland 
3 years ago

My problem was handled without complications from AHS. I had to have the techs return a couple times and AHS gave me no trouble in allowing that to totally fix the problem. 

Business response:

Hi Bryan. We are so glad to hear that your problem was resolved to your satisfaction. We love to take the hassle and worry out of unexpected home repairs. Thank you for choosing AHS. 

Linda's profile image
Linda 
3 years ago

I have had several service calls and each tech sent was very professional. 

Business response:

Hi Linda. Thank you for taking time to let us know how we are doing. We are here to take the hassle out of home repairs. Thank you for trusting AHS as your home warranty company. 

Sheila Christine Herman's profile image
Sheila Christine Herman 
3 years ago

Fast and very knowledgeable. Contractor came the next day. 

Business response:

Hi Shelia. It is our goal to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs 

ASHWANI K KHANNA's profile image
ASHWANI K KHANNA 
3 years ago

Timely service by contractor. AC was serviced and working properly now. Workers were very knowledgable about the problem and fixed it properly. 

Business response:

Hi Ashwani. Thank you for letting us know you have not received a refun due to you. I would be happy to speak with you to assist with a resolution to this issue. 

Paul Ross Jr.'s profile image
Paul Ross Jr. 
3 years ago

Outstanding customer service as well as support. 

Business response:

Hi Paul. It is so great to hear about your positive experience. Please contine to let us know how we are doing and we will continue to do our very best to provide you with outstanding service for your future repair needs as well. 

Donald Kough's profile image
Donald Kough 
3 years ago

For me it was great. The only drawback was that the plumber refused to actually do the job (he did great work, I might add) until he knew he was going to be paid. 

richard wilkinson's profile image
richard wilkinson 
3 years ago

always friendly on phone very helpful in what i need 

Business response:

Hi Richard, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,732 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.