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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
There was a fuse on the inside that had blown next to where the Freon holds and it blew a hole. All of the Freon still inside of the AC leaked. The guy from Abilene Comfort came out and he had to put 50 gallons of the Freon back in. Then he had to replace two bolts, one on the inside of the house, and one on the outside. He went inside of the home when I wasn't inside. Then he wore a mask both inside and outside. It turned out great. I absolutely love American Home Shield. Every time I've called, everyone's been super helpfu... read more
The air conditioner wasn't working and it was creating those ball of ice outside. The contractors had to go down at the furnace in the basement and add a part. They were great. They would probably save money to just have replaced it because my air conditioner units are very old. But if I continue having problems and they need to send somebody else, we'd love to have them back because he was very professional.
The contractor for the air conditioning was great. He had used the last motor he had in his truck so he had to run over, get one, come back and reassemble it. The air conditioner’s been working fine. I did the claim to American Home Shield online and I liked the website. It’s very easy to get through and I’ve got it bookmarked. It was quick and easy. The reps from AHS texted me that the claim had been assigned. Then, I got a text message from the company. They called and gave me an approximate time when they were gonna be th... read more
R.H.A. Heating came out on behalf of American Home Shield for my AC claim. They are the best company AHS has sent me. The tech was so polite. He took precautions against the pandemic and had covers on his feet. He made sure that we were comfortable before he left and came back to follow up. Everything was immaculate. Having AHS has been very beneficial for us. I've recommended them to a lot of people. All my family members have Home Shield.
Fast prompt accurate services!! Called one day next day problem solved!!!
A great guy came out and checked the pool pump out. He knew what he was doing. He came out a month prior because it was making lot of noise. He said it was still working even though it was making noise. When I called, he called me when he was coming out. He remembered and when he came, he had the part with him so he brought it in. He said it needed to be replaced and he did. He was on time. I was happy with him. American Home Shield has been improving. In the past, I had some issues but this one here that came out, it was re... read more
Chesapeake Comfort did wonderful. The tech came in, checked a few things and realized it wasn't that and they couldn't figure out what it was. And then, he finally went upstairs in the attic and did a few things, had to drain a few things, and it worked out well. He was only here for about an hour or so, but he did what he had to do and was out. Also, he had the mask on and had little things to cover his shoes up too. I’ve had great service in the sense like when people do come out, they're good. It’s just that I'm in the ar... read more
I had to get my AC fixed, and the tech who came out fixed it. He didn't go inside at all until at the end when he had to make sure that it was working. He did everything outside. He was very friendly and polite. It was really easy submitting the claim to American Home Shield. My experience was excellent. The turnaround was fast.
The whole AC unit didn't work and wasn't producing any cold air. I submitted a claim with AHS and the process was really simple. It was very hard to reach any actual human on the phone and I was on hold for an hour and a half. But online, it was pretty straightforward. Aside from that, the techs they sent out were very prompt. They got back to me right away and came out quickly to get my AC fixed.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,826 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.