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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sears came out and they immediately found what the problem was and fixed it. They had masks on and gloves too. The heating element had gone out. They had it with them and they replaced mine. In less than an hour, we were up and running again. We're very happy with Home Shield. I got it last year and had to call them this year a couple of times. I like them better than I do Fidelity National. They just have to be more courteous and professional about how they go about things.
We had a stoppage in our sinks. Ray Stovall Plumbing repaired it, and it's working very well now. The tech was on-time and he was very safe. American Home Shield was easy to use, and we got the help we needed.
Water was coming out for days and I’m glad I had a drain so it can just go down the drain. My daughter called it in to American Home Shield and the guys from Rockland Plumbing came. Some of the guys said that the thing was leaking because it’s gotta be 18 years old. They were very nice, courteous and polite. The guy explained to me what he did and what was going on. One of the men came up to my bathroom and turned the water on and got the sign up. There was a lot of rust in my pipes that I didn't know about. He told me not t... read more
The air conditioner wasn't blowing cold air. I filed a claim with Home Shield, then they came back and said who the contractor was, and said they would give me a call. Myers Comfort Specialist came and they replaced some part. They were thorough.
Our AC would only work when temperatures were low. When we started hitting 100-plus degrees, it would stop working and kept cutting out. I submitted a claim over the phone to American Home Shield and got assigned a certain company. It's been the second time that the company they assigned his come out for me. The first time, they replaced the motor of my air conditioning unit. That stopped working again so they came out again. The techs said that the unit had been charged with too much Freon so they brought out some of that f... read more
I had an issue with the ice maker in the refrigerator. I made a phone call to AHS, submitted a claim and everything worked out great with the rep. The contractors came out and fixed it. I also made a claim with the washing machine. Everything is good so far with American Home Shield.
I’ve had a couple claims now and it is really easy to work with them. I find that it is good value for the costs as if something needs repaired it is my deductible and they sort it out. Makes it easy and predictable for me.
Alliance Overhead Garage Doors came a little earlier than the time they specified and they were good. The guy wore a mask and he did his own thing. He sanitized and kept his distance as well. He told me the details of what was wrong, took care of things efficiently and went on his way. On the other hand, trying to book the appointment with American Home Shield online was a little hard.I couldn't get on in the evening, but when I went on the next day in the morning, I was able to order the service quickly. I don't know if it ... read more
I had a problem with the garbage disposal on the kitchen sink. I submitted a claim with AHS and the technician they sent out assessed the problem. He was able to fix it but he did not change any part and I don't know what he did. It's been working since then though, so I was very happy with his work. At that time, the showerheads were also sprinkling a lot of water, so he fixed those too. But for those, he got parts and changed the showerheads because they were really bad. He was great and so was AHS.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,827 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.