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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8105,236 reviews
Donald Carrere's profile image
Donald Carrere 
3 years ago

Reliable and professional whenever an appointment is settled 

James Nickas's profile image
James Nickas 
3 years ago

The problems are always taken care of quickly. Techs are always quick, professional, answer all questions. 

Barbara Ludwig's profile image
Barbara Ludwig 
3 years ago

I do like that they have improved the scheduling an appointment needed. It is still difficult to get vendors to call back in a timely manner for appointments. it takes too long to get a vendor to answer an appointment, especially when it is an applicance as air conditioning or heating. This is needed quickly in many cases and waiting for 3-4 days is not satisfactory. 

Mary T FANCHER's profile image
Mary T FANCHER 
3 years ago

AHS will send out to fixes the problem as soon as possible if under fixed they will replace it .Thank AHS. 

Cecil Middleton's profile image
Cecil Middleton 
3 years ago

Because of their agents who work in customer service not always willing to listen to questions you're trying to ask. Leaving you on hold for too long, switching you to Spanish speaking computer line, if you ask them to say their name again. Or just hanging up on you; I'm not quite sure what that was over? 

ARTHUR CROSS's profile image
ARTHUR CROSS 
3 years ago

Response only on weekdays but did respond and fix within 5 days 

Patty Bowen's profile image
Patty Bowen 
3 years ago

It seems the operators do not listen and respond appropriately to an issue. 

Cyndi Kelso's profile image
Cyndi Kelso 
3 years ago

Fixed my issue quickly and technician was awesome. 

Tanya's profile image
3 years ago

Expeditious and friendly service. Knowledgeable 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 105,236 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.