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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
There was a backup or a clog in our plumbing. I used the American Home Shield app to make a claim and it was pretty user-friendly. I was to expect someone out within 24 to 48 hours. Sirius Plumbing & Air Conditioning came and they were very good. They unclogged the clog and our plumbing has been good since. This repair helped us well. Working with American Home Shield, it has definitely paid for itself.
I had a plumbing issue where there was a problem with an apparatus. The issue was it was not draining and the tub was not draining. I kept waiting that maybe it was going to go but it did not. I lost a lot of my hair and the people that lived here had a lot of hair. I guess it was clogged. I called American Home Shield very early in the morning. They did very good. I don't go online because I am not very friendly with the computer. Also, I’d like to hear the voice of people. I don't like that emptiness between me and the oth... read more
The tech was really quick. It seemed like it was a good job. But when I had the water running, I looked down and my whole kitchen was flooded. He changed out the garbage disposal but he forgot to connect the hoses. It was a big clean-up but my husband hooked it up. Overall, we've had really good service from AHS. They've fixed my pool pump, my dryer and my refrigerator. The only downside is the copay is a little expensive.
AMP Mechanical has been very patient. They've been out a total of three four to five times. The first time they came out, there was a pin broken inside of the valve. They fixed that, added some leak stop and put in some refrigerant. Then the second time they came out, they did the leak stop again, put in a little bit more refrigerant the next couple of times. Then this last time he came out, he said that there was a wire that had broken, and he repaired that. He’s very courteous, very professional and explained everything pe... read more
The air handling unit was leaking significantly out on the floor. Ace Heating and Cooling came out and did an assessment on what was happening. At first they thought it was the connection from the drain pan to the condensation pump. They replaced that one but it didn't fix the unit. Then they determined that the drain pan was the issue. So they were gonna start to look for the drain pan. About five days later, they called and told me that they weren't able to find the drain pan because the unit was so old and that they could... read more
American Home Shield would be good for first-time homebuyers and for a home that might be a little bit older with possible issues. I just transferred it over to my new home. It’s easy to submit the claims and easy to do a follow-up or make an appointment with the vendors. When the cold water faucet on the washing machine was leaking, we had Greenway take care of it.
The faucet underneath was leaking. I tried to tighten it up myself when I first moved here and get everything fixed, and it just wouldn't tighten up. So, when the gentleman from Bill's Plumbing came out, he diagnosed it a little bit more and found out that the washers and stuff were rusted. He put in a whole new upper faucet. I didn't want the generic one because it's a custom home so I purchased the upgraded one and he came in and put it in with no problems. But when you go to take the nozzle of the faucet and turn it off, ... read more
My refrigerator was trying to form frost on the inside of it. I made a claim to American Home Shield and they sent a technician quickly. He was able to fix it and take care of it for me. He was very friendly and knowledgeable.
There was an issue with the sink and the garbage disposal. I called that in to American Home Shield. C Mayes Plumbing came out and did the plumbing job for me. They repaired the garbage disposal. But the claim is still kind of pending as they're waiting on a part for the faucet on the sink. It's been about two or three weeks.A contractor also did some work on my refrigerator. They replaced a board. But for som reason, the ice is not dispensing. It was coming in though. I haven't had time to call them on that, but I'm pretty ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,832 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.