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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our recent claim with AHS went fine. My air wasn't getting cool. The contractor ordered the part and he came back and put it in there. He was prompt and polite. With AHS, I like not having to pay the full amount out of pocket.
The contractor that came for our recent claim regarding our AC was professional, very informative and fixed the problem quickly. We haven't had any problems since. American Home Shield is very professional and has wonderful expertise and pool of professionals to meet your every need. They have been wonderful every time I've used them. I've used them twice. Everyone that they've referred has been very professional. They've gotten the job done and they've come out expediently. They've been there quickly and have contacted the ... read more
AHS has been pretty good. I knew what they didn't cover from the get-go. I knew what to expect that would be covered. Every time I put a call in, within 24 hours, it's addressed. Recently, I had a leak in my system and it was because of a clogged drain. J G came out and unclogged the drain, and it was fine after that.
I had an AC issue and I called in to file a claim with AHS. It was fairly easy. I was also satisfied with the service of the contractor they sent out. I had to have them come back a second time because I wasn't getting cold air. The tech said that something was loose, so he tightened it. Since then, the performance of the AC has been excellent. Aside from that, the tech came before time. I was expecting someone later in the evening but after I called them, less than a half an hour later, somebody was knocking at my door. It ... read more
We had a little noise coming from the hot water tank and it was squirting water out of the sprout that leads to the pipe that leads outside. And there was a flow of water that just flooded on the outside and it went all the way to the street, which was unusual. We called up Home Shield, then the plumber from Alvarez Plumbing Services came out and indicated that too much pressure on the tank caused it to leak. They came out and changed the valve a few days ago and everything seemed to be okay now. They were professional and f... read more
I was having like a bad time with drainage. American Home Shield sent someone out and it was very quick. The claim process was simple. I had an easy time. I've had a good experience. So, I'd recommend it.
The spa was draining into the pool. I submitted a dispatch request online and it's much better than calling. You can't get anybody when you call. You wait like an hour and a half to get somebody on the phone. The only option is to use the website. The contractor called the day before and said they would be here between 8:00 and 1:00. The guy was great. He replaced the check valve, the actuator and the air blower. There was something that was burnt out which would power the air blower to create bubbles in the spa. He said tha... read more
When the tech from Cecil and Sons tested the AC, it didn't have any power. He thought it was the capacitor so he replaced it. That worked for a couple of days but then it stopped. Some part of the AC system wasn’t working anymore. It was blowing air but it wasn't cooling. In any event, something else was wrong. So, they are coming back to make that repair.The technicians were very professional. They were here on time. They explained what was happening and showed my son what was happening. And the tech took a picture when he ... read more
The first time that my wife submitted the claim for the air conditioning, there was a problem with the website. So, she had to go back and do it again but she said it was simple and straightforward. Our upstairs air conditioning wasn't cooling our game room and our media room. It was determined that the unit itself was functioning as designed, had plenty of Freon and it was cooling just fine. But when the home was built, there was no adequate ventilation put into those rooms to cool it down. There was only one register in ea... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,830 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.