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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I like that American Home Shield is quick. Our AC wasn't cooling and it was on a weekend when I submitted the claim online. A technician came out a couple of days later and found that the breaker had burned up. They switched it over to an electrician and it was the next day when he came out.
The AC was freezing up because there was a problem with the filters. It was a new property for me and the AC had double filters and it was working too hard. I had to use American Home Shield right away on this AC deal and it worked great. The tech from AAA All Brands Appliance explained to me what was wrong. It turned out to be a minor thing and he took care of it. He showed me how to avoid it from happening again. He also wore a mask and we were outdoors most of the time, so it wasn't difficult to take precautions. The AC i... read more
I bought a condo in August. When the house was inspected, the garbage disposal worked. It was probably the original garbage disposal that came in my 45-year-old building. When I filed a plumbing claim with American Home Shield, it seemed pretty straightforward. There was a little bit of a hiccup with the scheduling but it was because of the pandemic. They expressed that my kitchen sink wasn't draining and they bumped me up to get me seen faster.Someone from Intertech Maintenance Group came. He checked everything first and it... read more
I had a leak in my toilet a couple of weeks ago and the ceiling down beneath it was getting wet. There's a vendor that I like and they're really good. They're all professional and they know what they're doing. So when I called AHS, I told them I would prefer that vendor. I called AHS at 6:30 am because it was an emergency. They had a guy there at 10:30 am from the company I wanted and he fixed it. It was a good experience. I'm a woman living alone and anybody in my situation should buy a warranty plan with AHS. It's not that... read more
It was the capacitor that was wrong with the ac. It took the contractor the next day or a couple of days after I submitted the claim with Home Shield, but it was quick. Delta Heating and Cooling contractor came out and the tech took care of the ac, cleaned out everything that needed to be cleaned out right there and just replaced it. It went good. Malik was nice and awesome. Everything was done quickly and taken care of. I’m pretty satisfied with that claim.
The most recent claim with American Home Shield was good. It was for the air conditioning and the contractors were good too. They had to order the parts and three days after they ordered them, it was fixed. It’s working better. American Home Shield is a good deal.
We purchased a new home and as part of that contract, the washer and dryer were left behind at the request of the seller. Upon moving in, we discovered initially that the dryer was not heating and identified that it was a gas dryer. We turned on the gas and that helped the heating portion of it. But we noticed after it sat for 30 minutes unused that there was a smell of natural gas. It wasn't overwhelming but it was noticeable. We turned off the gas then contacted American Home Shield, which was also part of the home purchas... read more
I had a refrigerator that needed repair, and everything worked out good with my claim on it. There was a refrigerator that was in my garage that I thought I couldn't use anymore. Now, it's cooling and I'm able to use it as a second refrigerator. It was simple submitting the claim through American Home Shield. I just called and I told them what the issue was and they sent somebody out to see what the problem was. We had to wait about three weeks for the part, and the person called back when the part was in, and then they came... read more
All Comfort came in a week earlier and they had to replace a couple of parts on the air conditioner, and they got it working. Three days later, both the unit in the house and outside were both working but there was no air coming out. So, we called them back. They came in and said that it was because it needed Freon, which was a little weird because they were here a week before and the Freon was just fine. They said that one of the hoses was leaking but it wasn't leaking the week before.We asked the guys if it was possible th... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,830 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.