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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,409 reviews
Mark's profile image
Mark 
a year ago

Jose was very patient with our questions. He was on time. He gave us a summary of his findings. 

Business response:

Dear Mark, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Janice's profile image
Janice 
a year ago

Excellent service and very helpful and friendly 

Business response:

Dear Janice, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Debra W's profile image
Debra W 
a year ago

I like the ease of doing a request for service and that the service is usually pretty fast - in the summer it may take 2-3 days for AC service, but that is to be expected. The service we receive has also been quite good overall. 

Business response:

Dear Debra, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Vito DeGennaro's profile image
Vito DeGennaro 
a year ago

My daughter had AHS years ago and it helped them with some large ticket items. We decided to join AHS and I am glad we did. It has helped us over the last 5 years with many home repairs. 

Business response:

Dear Vito, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Joseph's profile image
Joseph 
a year ago

Quick response to trouble calls and responsible problem/complaint resolution. 

Business response:

Dear Joseph, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Marci's profile image
Marci 
a year ago

We have overall been very pleased with AHS and wouldn’t want to be without this coverage. I’ve noticed over the years that their processes have improved and customer service has been extremely helpful. Our experiences with their contractors has been very positive with very few exceptions and when we did have issues AHS rectified the issues and concerns. We have no doubt that the cost of coverage has paid for itself and highly recommend. 

Business response:

Dear Marci, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Fred Hutchinson's profile image
Fred Hutchinson 
a year ago

Great communication. Flexibility to allow clients to select contractor who has been dispatched to your home previously 

Business response:

Fred, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah 

Eric Butler-Roberts's profile image
Eric Butler-Roberts 
a year ago

Like the company’s responsive to request. Could be a bit more flexible in coverage options 

Business response:

Eric, Thank you for your feedback on your American Home Shield experience! 

Renee' P's profile image
Renee' P 
a year ago

Outstanding company. They are truly honorable and very helpful 

Business response:

Dear Renee, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,409 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.