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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
service was expedient and issue resolved.
Business response:
Dear Huel, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Great Service to have for home. Having this home warranty saves money for sure.
Business response:
Jam, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Overall, we’ve gotten more benefit than cost with AHS. We’ve had several plumbing issues and beside the $100 fee the rest has been covered saving us thousands of dollars. However, it seems some of the companies contracted are less than stellar and we have been without AC since August 20th. I have been frustrated with the communication and lack of information about this delay.
Business response:
Dear Chad, Thanks for bringing this issue to our attention. Please know that I'd like to look into this further. Send your contact info to bestco@ahs.com and I'll be back in touch with you soon. Please provide your property address.
We have made 2 claims since purchasing our home. Both were handled immediately. They fixed one toilet and replaced another with a new handicap toilet. We are very pleased with their work, speed of service and coverage. Thank you!
Business response:
Dear Vicki, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
Communication is difficult, but end result has been satisfactory.
Business response:
Eugene, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Not all vendor/service providers 100% reliable, some much better than others, but in general good and have solved our problems. Reallymost have been good, but the AC and pools less so. . Overall process is easy
Business response:
Corey, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
The AHS warranty is good but some service technicians are not very thorough and I feel they are just guessing what the problems are, in my opinion AHS needs to contract reputable companies
Business response:
Hugo, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
They were all helpful setting up service for me. Couldn't have asked for anything better.
Business response:
Willie Mae, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
It was worth it and the promptness was excellent.
Business response:
Chris, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,875 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.