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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,110 reviews
Kathy Lester's profile image
Kathy Lester 
3 years ago

Took 3 service calls to fix refrigerator. Once the ticket was reassined to a company that already said they could not fix it. Tasks get done if persistent enough. Task took 2 weeks to final repair. Long time to do without refrigerator. 

Fernando Rivera's profile image
Fernando Rivera 
3 years ago

It paid for itself in the first 30 days and I would plan on extending 

Business response:

Hi Fernando, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Nick Lepore's profile image
Nick Lepore 
3 years ago

Have customer service people you can understand without strong accents. 

Christine Oczkowski's profile image
Christine Oczkowski 
3 years ago

I called on a Friday and the contractor wasn't scheduled to come until Monday, it was going to be 118 that weekend and my AC was not working 

Divesh Bhojwani's profile image
Divesh Bhojwani 
3 years ago

Great and painless. Service professional was on time and helpful 

Business response:

Hi Divesh, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Angelia Huff's profile image
Angelia Huff 
3 years ago

The weekend was an issue for AC repair. But the came out Monday and repaired all the was needed. 

Business response:

Hi Angelina, Your feedback regarding your recent AC repairs with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Joshua Thai's profile image
Joshua Thai 
3 years ago

They used to be better before we used to be able to talk to an actual person about multiple issues. 

Marcia Randolph Brown's profile image
Marcia Randolph Brown 
3 years ago

very professional, very polite, very business and friendly 

Business response:

Hi Marcia, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Matthew's profile image
3 years ago

Never had a problem with AHS. I like that I can do most of my stuff via web and text. 

Business response:

Hi Matthew. Thank you for the positive review. It's great to hear you have not had any problems with getting your repair needs met. We can't wait to provide you with great service again. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,110 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.