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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,105 reviews
Tyree's profile image
3 years ago

I has been ok, but my account still has the old homeowner's info and I've tried more times than I can count to get it corrected. On my dashboard I can't even see my contract, it's still the previous homeowners and the contract number on my dashboard is still the previous homeowners. 

Julie Sara Glantz's profile image
Julie Sara Glantz 
3 years ago

Courteous, committed to helping solve my problems. 

Business response:

Hi Julie. Thank you for taking time to write a review. It's really good to know your issues were taken care of so effectively. We hope you continue to use and enjoy your home warranty coverage. Please continue to let us know how we are doing. 

JoyceJBlack's profile image
JoyceJBlack 
3 years ago

Courteous, professional and prompt service. 

Business response:

HI Joyce, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Jean Marie Hecker's profile image
Jean Marie Hecker 
3 years ago

Service was great. The technicians were on time, very nice and helpful. 

Business response:

Hi Jean, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Rachel Vance's profile image
Rachel Vance 
3 years ago

AHS is hit or miss. I always get anxiety when I need to make a service request. I have had pretty bad experiences with some of the technicians they assign to my house. Some are great, and others are terrible. 

Jerry's profile image
3 years ago

AHS I was Very efficient and timely. I’ve been a customer for a few years. 

Business response:

Hi Jerry, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Survey Monkey's profile image
Survey Monkey 
3 years ago

The system of service is good only because the appliance repair company you use in this area is good. This be Crockett Appliance Repair. 

William J. Rawson's profile image
William J. Rawson 
3 years ago

Always promptly provides any necessary services we have needed. 

Business response:

Hi William, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Blake A Chaney's profile image
Blake A Chaney 
3 years ago

Easy to use. The website makes requesting service easy. 

Business response:

Hi Blake, We appreciate your feedback and hope you continue to enjoy your coverage with American Home Shield. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,105 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.