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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The guy was professional and it wasn't a long period of time that it took him to repair our dryer. He knew what he was doing, and he got the job done. Also, that was the first claim I've ever submitted. I called them on the phone and then we didn't have to wait long to get a service technician out.
Installz Plus came out for a blockage and everything works now. My experience has been excellent and I'm very pleased with American Home Shield.
Submitting claims was pretty simple, and I've had good responses. The first time I called, the contractor never called me, and so I called American Home Shield. They said they couldn't have that so they contacted another contractor and that person called me right back. So, it was not ever on American Shield's side. It was the contractor.I've had three calls into them. The first one was for my air conditioning system, which the contractor said would not have been covered by my policy, but I liked him so much I had him do what... read more
My wife put in the claim to American Home Shield for the clogged sink and they were responsive. We got a call from the contractor, Flowright Plumbing. They gave us a couple of times and windows, and then we got another call before they came. The service was good and they fixed it.
We had intended to rekey at some point but we hadn't done it yet. We replaced the doors on our house and so, it was the perfect time to go ahead and complete the rekey. Dan's Pro-Lock came out and they were able to rekey my lock, and it went well. They did three doors and there was a deadbolt and a regular knob on each of the doors. American Home Shield helped with our AC back in June and our fridge started acting up in December of last year. So, I submitted a claim when that happened as well. The technicians were all helpfu... read more
The circuit breaker needed to be fixed. Originally, I got electricians to check the place and then they said it needed to run two lines and they needed to replace the thing in the garage. Then they told me it was gonna cost around 3,000 bucks. So, I called American Home Shield and they sent MC Electric. The service guy found one failing that was why the lights didn't work in that area. So, he replaced it. The light doesn't flicker anymore. Everything now is in a good condition. I also wanted to upgrade the fridge because we ... read more
Our unit would randomly shut off. Mountain Heating & Cooling came out and fixed it in no time, so I was very happy with them. I've had AHS for about three-plus years and they're usually very prompt. If anything falls down, it's not so much them. It would be the contractors that they contact.
I requested some help taking a look at my central air conditioner and I did schedule the appointment for tomorrow. I had a little bit of trouble getting in touch with the contractor for this more recent appointment. They were assigned on Monday and I spent a couple of days trying to reach them but I couldn't do so by phone. Their line was always busy or disconnected. Eventually, I did manage to get in touch with them on Wednesday. But I was a little bit panicked until then because I couldn't find a way to get another contrac... read more
The contractor came out and repaired my dishwasher. Filing the claim was very easy and I'm satisfied with my experience with American Home Shield.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,881 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.