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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I did a plumbing claim online through the Home Shield website to have a faucet fixed in my shower. The company called me right away to make an appointment and then the tech came out. All of that was as expected. He was prompt and courteous. He encountered a problem when he got the shower taken apart. It was so old and when he went to put back one of the plastic pieces on, it broke. So he went to the Moen place and called me. He kept in touch with me all day as he was trying to figure out if he could get a part for it or how ... read more
My air conditioner wasn't putting out cool air. I called on a Saturday and the contractor came on Monday and they fixed it. Everything was fine.
I went online and let AHS know we wanted rekeying done. Then, Kyka Tech set up an appointment. They came out and rekeyed everything. Everything went as it was supposed to and we're happy.
I had some electrical outlets that were not working. Submitting a claim to American Home Shield was super easy. I did it online using their web portal. I logged in on a Sunday and got immediate responses. Somebody was out at my location by Tuesday morning. The techs figured out what was wrong and they addressed it. They did a very thorough job of investigating and went through all of the circuits in the house. They traced everything and found a couple of things that needed to be reset. They did all that.Also, I had a plumbin... read more
It was easy to submit my claim online and US Air was able to repair my AC unit. They were stupendous. The tech did an amazing job. It's working perfect.
The air conditioner was working intermittently. If it worked, it was for a short period of time. If I set the thermostat to 75 and cooling temperature to 80, the air conditioner still didn't start. At some point, it could start and stop. That issue was fixed and now, it's working perfectly. It was the same day that I filed the claim that I got in contact with the contractor and they came the next day. This particular case worked perfectly.
While relatively new to American Home Shield, I have been very impressed with their service. Over the last few months, I have used my warranty twice. First for my AC unit and the second time for my dryer. On both occasions I received expert service on my units and immediate responses. I would highly recommend AHS.
I recently bought a house so they gave me a Home Shield warranty, and I'm so happy that we never checked the dryer. We finally moved into the house. Everything got started and we washed our clothes, put them in the dryer, and it didn't work. I had to call American Home Shield and file a claim. When I first filed the claim, I was unaware of the procedures and the way that we were gonna take. I initially went online and I was waiting for somebody to call me. I got an email back saying that somebody was gonna come out to the ho... read more
We had a problem with our refrigerator. We called and made a request to have a repairman come out and we paid the service charge. AHS sent me an email with the vendor. I called his number and left a message. He called me and came out the next day, first thing in the morning, and took care of it. He said to call him back if we had any difficulty. Some of the same things came back again. He did all the testing on the refrigerator and said it was operating as it should. We think what happened is that the refrigerator is quite c... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,882 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.