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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,553 reviews
Debbie's profile image
4 years ago

Company corrects problem in a timely manner. 

stephen s.'s profile image
4 years ago

Usually Good. Have had no-shows, no call before arrival, no answer to written complaints. Service has improved over the last couple of years. They seem to have trouble keeping their site up to date, especially service history. 

Roger L M.'s profile image
4 years ago

We have had a policy with American Home Shield for a little over two years. We have had the opportunity to work with them on 3 occasions. Each time our claim was handled quickly and professionally, assigned to a competent contractor, and settled with our complete satisfaction. They explained the claims process and even helped us pick out the new appliances. So far we couldn't be happier with the service we've received. 

Nancy S.'s profile image
4 years ago

I rate them the highest because they offer prompt service. 

Reann C M.'s profile image
4 years ago

Always courteous, fast and very reliable! 

Ryan's profile image
4 years ago

The AC wasn't running right, so Clovis Heating and Cooling just came out and got it running better. It's going out but Home Shield won't replace it. Other than that, it has been rather simple to get people out. I did all online. 

Glenda S.'s profile image
4 years ago

They get what I need done when I need it. 

Kaye's profile image
4 years ago

I like American Home Shield. I’ve used them twice. The first one was last year when my hot water tank decided to give up the ghost, and then this time for my air conditioner. It had totally quit and it had flipped some sort of switch in it. The guy that came out replaced that part and now, it's working good. We used to have a German Shepherd and his urine ate up the coils. The guy was very nice and polite and he said that it had eat up holes in those coils. He confirmed what we can't have and what he did was a temporary fix,... read more

Damien's profile image
4 years ago

So far, it's been good and straightforward with American Home Shield. We've been able to resolve every claim we've made. Recently, the contractor installed a sink and everything was good. We're happy with it. He was nice too. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,553 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.