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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
There were some hiccups with charges to my account when we agreed to accept a second year on our new contract. Once that was worked out, service has been great! Your customer services reps were professional and followed through!
My air conditioner stopped working and I did the claim online then I heard from somebody the next day. The tech was great. It was apparently an easy fix. It went good.
My air conditioner had gone out and when I called American Home Shield to file a claim, there were no problems with communication or conveying to them what I needed. Everything was handled properly and professionally. The service from the contractor was excellent. He came and asked what the problem was. He was outside, and he inspected the unit and fixed it. Everything is functioning properly as it should and I'm not having problems since he came out. It was an effective visit. Everything worked out beautifully.
Best home warranty . Best costumer service. Dependable and Professional I'll truly recommend it !
I had a claim with American Home Shield for my pipes. There was a problem with the plumbing. I spoke with them and then I submitted everything online. The contractor was really professional and really good. He did a great job. He was super quick to respond. I had a warranty on the last house that I purchased in Indiana, and I had a very difficult time finding contractors who were actually covered under it. It just ended up making more sense for me to pay out of pocket than trying to pay someone to come from such a really lon... read more
Best Rate's guy was very professional. He had on a mask. The majority of the time, he was outside. He told me the problem was something in the attic. Since the repair, the AC is doing fine now. So far, so good. As far as American Home Shield, the longer than normal wait times on the phone calls needs to be improved. But other than that, it’s fine.
The tenants called and told me that their air conditioner stopped blowing at the rental house. The guy from Blizzard Air came out there the next day after I filed the claim and he was able to take care of it very quickly. He ordered the pieces and then came back two days later and installed everything. Now it works better than it did before. I was very happy. I've used American Home Shield three times already and each time, I've always been really impressed with the service. If anything goes wrong, I won't have to come up wi... read more
The fan of the heater wouldn't go off. A guy from Vail Heating came out. He opened up, looked at it, and ordered the part. Another guy came back to put the panel board in. They had masks on and were both polite too.
We had a main line drain backup from our septic, all the way up into our house, coming out of the drain. Comfort Experts came and they snaked out the line. They cleared it out and then verified that it was clean. It went fine. I had a little bit of backup last night. But this morning everything's flowing well. They were very professional and very friendly. They explained the process that they were doing. They took me around and opened things up. They let me look in and examine them as well. So I appreciated that. Having Home... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,956 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.