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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,933 reviews
John Puckett's profile image
John Puckett 
3 years ago

Each contractor has been quite competant and timely in his response 

Business response:

Hi John, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Linda Denniston's profile image
Linda Denniston 
3 years ago

AHS is the best! I’ve used them for a water heater, a broken ice maker, and electrical issues. In each instance I filed an easy online claim, and was contacted for a repair appointment within 2 days. I’d recommend them to anyone that wants quality work with no hassles. 

Business response:

Hi Linda. We are so happy to hear how satisfied you are with your warranty service. We look forward to you being our valued member for many more years. We can't wait to provide you with exceptional service again. 

Doris Long's profile image
Doris Long 
3 years ago

Service repair company was very Quick and thorough 

Business response:

Hi Doris, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Sue Wyly's profile image
3 years ago

Professional and fixed the problem quickly 

Business response:

Hi Sue,We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Hwonniesa's profile image
Hwonniesa 
3 years ago

Great service and get the job done .. I have been with the company for over 15 years and I have no complaints 

Business response:

Hi Hwonniesa, Your patronage of 15 plus years is more than appreciated! We appreciate your feedback and will continue to provide you with a great customer service experience. 

Mario J Recchioni's profile image
Mario J Recchioni 
3 years ago

Very good service. Had a claim for a washer, it could not be fixed, they got me a brand new one. Have had issues with my heat pump, technican was out the best day and corrected my oroblem fixed within an hour. 

Business response:

Hi Mario. Thank you for your positive review and feedback. It is our goal to take the hassle and worry out of unexpected home repairs. Thank you for choosing AHS to do that for you. We look forward to being your warranty company for many years to come. 

Khuu Daisy's profile image
Khuu Daisy 
3 years ago

They took care of the problem and got someone here quickly! 

Business response:

Hi Khuu, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

JoAnne Wagner's profile image
JoAnne Wagner 
3 years ago

Some good experiences, some bad experiences. Regarding the bad, I had to escalate to a manager and he did not provide me accurate information. Some contractors are better than others. I had to learn that the hard way. But overall, appliances are not made like they used to be and I have found it is necessary to have a warranty. 

James's profile image
3 years ago

We called them out and they took care of the problem 

Business response:

Hi James, We appreciate your feedback and hope you continue to enjoy American Home Shield! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,933 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.