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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had done some construction work in the house. When we were done, we cleaned the stove. It's a gas stove and we couldn't get the igniter to shut off. It kept trying to light so we unplugged it. American Home Shield sent the repairman out. He said that when we cleaned it, it probably got a little too wet around the switches. He plugged it back in and it was fine. The only thing that I found frustrating was that the number that they gave me to GE wasn't a number that seemed to be answered. When they called, it came through a... read more
My air wasn't cooling. I submitted a claim to American Home Shield online and something happened with the first contractor they scheduled. Things didn't work out. When I called back in to AHS, they rescheduled someone else shortly after. They sent All South Air Systems and things were great. They were in and out within an hour and finished everything. They replaced my compressor and so far, my AC has been working really well.
We had American Home Shield before and I was not happy. We had to cancel the warranty. Later on, we got an email from Select Home Warranty. They were trying to sell their service to us. The problem was they were in all other states but not in Nevada. They recommended going through with American Home Shield again. We wanted to make sure that all of our appliances and all the stuff that we have in the house are protected, so we signed up again. But we were not happy with them because we had a really bad experience. We had a co... read more
Easy to get ahold and sent someone out in just a few days.
My recent claim with American Home Shield was for a pipe. The claim was really easy. I went online, submitted the claim and I got a text for the person to call. It's probably one of the easiest claim processes since I've had one. I loved the contractor. The service was easy, quick, and they were responsive and did it well. I'm very satisfied.
American Home Shield sent me two different guys for my AC units and everything went perfectly. The first guy came out and said that he'd be back in a half-hour 'cause he said that the unit was frozen. He knew what he was talking about but he just had a little bit of an attitude. Then the second guy came out and put the Freon into the AC. He was a younger guy and he knew exactly everything. He was excellent and I really liked him. They were able to get my AC units fixed. But I'm paying for Home Shield and they only cover $10 ... read more
I speak with a representative when I make claims to American Home Shield and it’s very easy to get ahold of them. I have AHS at my home that's currently a rental in North Carolina and I have not received feedback from the residents there that there were any issues with them. So, everything is fine. They've been very prompt, professional and has been very reliable in whatever issues I’ve had.
Very pleased with the service from **********. Problem solved and explained.
It was easy to submit claims to Home Shield. GE Appliances came out for the refrigerator and did a wonderful job. The tech was perfect and very polite. The refrigerator is working fine.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,004 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.