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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The fan for the air conditioner outside went out and Stockdale Service did a great job. I cancelled the first time and I rescheduled it. They came out and fixed everything. They were professional and on time, and they were in and out. Since then, everything's good. It's easy to set up appointments with American Home Shield and it’s within 24 hours, which is what I like the best about having a coverage with them.
The AC unit seemed like it was working properly fine. But when I did an inspection for my unit to sell, the inspector wanted me to have the AC unit serviced by a technician, So I asked for the technician to verify if it was working properly and know if it needed to be fixed. The technician from JJ's Fire came out, checked and did some work. Whatever he did seemed to take care of the problem because he told me that the AC was reading fine now. American Home Shield is a good policy to have because it's gonna help you. Overall,... read more
My garage door was broken because the spring head snapped. I did a claim online with AHS and the information just came through. It was very easy. We were told we would hear within 24 hours. AHS would get a contractor's name and he should be reaching out to us. Sam's Garage Doors came out and they had to replace the spring. The garage door is functioning okay and it's closing now although it is a little slow. On the whole, American Home Shield satisfied what I needed.
I'm happy with American Home Shield. My experience with Appliance Repair turned out great. The dishwasher stopped working and the repairman was really great. He did a really excellent job and he didn't fiddle around. He got it done. He explained it all to my wife and I'm happy with him. He told me what time he'd be here, and he showed up on the time that he said he would be here. That’s a big plus right there. American Home Shield should be happy that that particular company does work for them.
I called in for a service request on plumbing. Tom Melton Services was sent by American Home Shield and they were perfect. Everything was great since the repair.
Home Shield came with my home purchase in December 2018 and I kept the contract after the first year. Filing claims is no problem. I make a call, send the money in, and in a couple of days, we have a service person out. I've been pretty pleased with their service.
Everything with American Home Shield has been very impressive so far. I'm a new member but everything’s been very professional. Everything they've told me has been spot on. I recently filed a claim for an electric switch that would not ignite. The contractor called me and set up an appointment. They were very professional.
It was a 90 day hot summer night when my air went out!! I jumped up at 4 am and my house was 88 degrees inside.. sent AHS a email /order and 2 days later i received a guy at 9am fixed my air and I’m in heaven now. Quick and Easy and very Sufficient!! Thank you
I had two things that I wanted to do but Home Shield wouldn't allow me to do those at the same time. They put me on hold. I ended up being on hold for about an hour. And then, when Home Shield finally got to me, they said they couldn't do it. But it was fine. The issue was the icemaker in my refrigerator. It took Windings a couple of times for it to be repaired since they had to get parts. But other than that, Home Shield is not as expensive as it could be. I use it when I need to use it. They usually try to do their best to... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,004 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.