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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,918 reviews
Joel Quay's profile image
Joel Quay 
3 years ago

Great provider network and support process. 

Business response:

Hi Joel, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Claudia T.'s profile image
Claudia T. 
3 years ago

I don't have to figure out who to call to come and fix something. It provides peace of mind. 

Business response:

Hi Claudia, We appreciate your feedback and hope you continue to enjoy the coverage AHS provides! 

Patricia Carlson's profile image
Patricia Carlson 
3 years ago

So far they have been a good company to us , sometimes the wait is long , but they get it done . 

Alex Lopez's profile image
Alex Lopez 
3 years ago

Not everything is covered I.e.cabinets when sink leaked 

Deana Doney's profile image
Deana Doney 
3 years ago

Like AHS and service received and/or correction of problems. 

Business response:

Hi Deana. Thank you for your positive review. We look forward to providing you with a great experience for your next repair need. 

C.L.'s profile image
3 years ago

Good experience, overall but am still awaiting an email form AHS regarding my applied credit to my account. Not very good at follow-up nor required actions timely. 

Business response:

Hi C.L. Thank you for taking time to let us know about your warranty experience. We are here to take the hassle out of home repairs but also address any concerns that arise. I would be happy to speak with you about the credit you have not received. 

Yolanda Garcia's profile image
Yolanda Garcia 
3 years ago

I like how fast the service is done, and exellent customer service 

Business response:

Hi Yolanda, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy American Home Shield! 

Deborah J Smith's profile image
Deborah J Smith 
3 years ago

I feel their response time needs to be quicker. They say for the clients to contact the service if you have not heard from the company in 24 hours. America Home Shield takes their time getting back in touch with me. 

TMartin's profile image
3 years ago

I’m a longtime customer and have been with the AHS company for over 20 years. I know and trust that they will take care of any problems or issues I have with my home. The are solid! 

Business response:

Hi TMartin. It is so wonderful that your plumbing issue was taken care of with ease. We can't wait to provide you with excellent service again for your next repair. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,918 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.