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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My husband kept trying to light our water heater and it wouldn't light. Submitting a service request to American Home Shield was very easy. I called on a Sunday and by 8 o'clock on Monday morning, someone had already reached out to me and told me the time of my appointment. AHS's contractor DN Plumbing came and put in a new piece for our heater. They cleaned it, took it apart and put it back together. Everything has been good since then. I'm very happy and satisfied with Home Shield's service.
The water was coming out warm but it wasn't getting hot. We didn't know if that was normal. We could take a bath because it's summer and it was over 100 degrees. But it didn't feel like it was coming up very hot. So we finally decided after about three weeks to call American Home Shield and see if they could come and look at it. They made an appointment. The techs came and they looked at it. They told us right away that there was a part that they were gonna have to order. Because of the COVID, it would be a couple of weeks. ... read more
The garage door didn’t go down so I called American Home Shield. Their contractor was great. They provided great service.
I'm very pleased with American Home Shield. They make it very easy to submit service requests. It's online or I can call. Also, I had a technician that asked me what my oven was doing and when I told him that it wasn't heating, he seemed to know what the issue was right off the bat. I was very pleased that he was in and out of here and he took care of the problem.
The AC wasn't cooling and it was very easy to file the claim for it. It was excellent service and the guy from Cool Works was there right away. I appreciate that very much. He had to come back because it was frozen up or something. He said what time he'd be back and he was there right on time. The company that did the repair was very nice and the repair was quick. The AC is working okay today. American Home Shield was efficient and there were no hassles.
I am happy that I have American Home Shield because it has saved me a lot of money. Recently, National Lock & Key came out and changed the two locks on my front door and a lock on my garage door. The guy put the lock on and the lock still wouldn't lock. He said the lock was messed up altogether. He couldn't just take that little lock thing out and put their lock thing in because he said it still wouldn't lock for whatever reason. At first he went and bought a lock but it was not what I had. I needed to have the same kinda lo... read more
My AC claim to American Home Shield went well. Trademasters came out. The guy was in the neighborhood and he got a service call. So he came the next day and he was able to resolve the issue. This particular time, the fan motor had went out. He had the part that was needed. He also had a mask and everything. So far, American Home Shield's been pretty good. The last thing that we had before the AC claim was our washer. We were having several issues with it, and it turned out that the washer tub was cracked. So they ended up or... read more
A pipe had corroded inside and started to leak at a joint. Water and Drainworks came out and the tech fixed the issue. It's been great with Home Shield. It's all been very responsive and appropriate.
My AC wasn't running and I submitted a claim to American Home Shield online. Their site was user-friendly and they sent RNG Mechanical to handle my issue. Though some of the techs AHS has are very bad, the ones from RNG were very good. My AC has been functioning okay since they came and I'm very satisfied with the service I've received. This was a seamless claim with American Home Shield which is a first for me.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,004 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.