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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,004 reviews
Geronimo W.'s profile image
4 years ago

Always there when my family needs them! Thanks for our 11 year relationship! AHS rocks! Worth your time and your money.!!!!!!!!!! Thanks for Everything! Their program is flexible! So many great choices! 

Richard's profile image
4 years ago

The AC was blowing hot air. This is the second time I called American Home Shield and nobody answered the phone. That's the bad thing about them. Finally, I went online and it was easy to place a claim. The contractor, John, was great, fantastic, and professional. He showed up on time and he was excellent. It's been comfortable since the repair. I live in Florida and I need AC especially in the summer. I just wish AHS answers the phone. Not everybody has conveniently online on their computer or their phone to log in. 

Shawanda's profile image
4 years ago

American Home Shield's contractor, Nutex Mechanical came to my place twice. They replaced the toilet one time and the other time, they came for a garbage disposal issue. I liked the ease of response with AHS. With them, I get a contractor between two to four days. 

Donald's profile image
4 years ago

We had had a refrigerator repair guy come out who thought that the problem was electrical. Miguel from MC Electric came out and found out that it wasn't, that the electricity was in order. A breaker had thrown and somebody didn't see it so it was a very simple fix. MC Electric has been here a couple of times and Miguel is always very efficient. He wore a mask.We've been with American Home Shield for four years now and we're very thrilled. Their service has been very prompt. We had to wait two weeks for the refrigerator techn... read more

Jennifer's profile image
4 years ago

Our air conditioner stopped working, so we initiated a claim through the website of AHS. The website was very easy. I was told I’d be contacted within 24 hours, and the contractors were out here within 24 hours. It was some broken part in there that they replaced. The guy was really nice. He immediately knew what the problem was and had the part on the truck. So it was fixed within an hour and he was on his way. It was great. However, I'm not completely sold on American Home Shield. I don't think we're gonna be renewing. Bas... read more

Kipp's profile image
4 years ago

I had a leaky toilet and American Home Shield sent Paramount Plumbing and Gas to take care of it. The techs from there was on time and he was really friendly. He had a mask on and he identified himself. He also brought a Shop-Vac in and cleaned up after himself 'cause my toilet had to come off and he had to change something down my drain flange. I also had American Home Shield at my other house for several years and they have always done what they said they would do. I always tell everybody to get their warranty. 

Jacqueline's profile image
4 years ago

My furnace from the air conditioning was leaking inside the house. The floor was soaking wet. The first time I called American Home Shield, they were gonna send somebody out. But the guy they were talking about couldn’t come for about a week. So, I called them back, and they sent somebody the very next day. They were very kind and they understood the first time I called and when I called them back the second time to tell them that the people couldn’t come for a week.The guys who came out fixed my problem. They were fine exce... read more

Walter's profile image
4 years ago

Air 72 is very good. It's the second time they've been out. They're prompt and they get the work done. They provided good customer service. Their technician was wearing a mask and then made sure to stay at least six feet away at all times. The AC is working fine now. So far, American Home Shield has been very good and it has been very beneficial. 

Joshua's profile image
4 years ago

Three Brothers AC came out for my AC claim with American Home Shield. Everything went fine. It turned out to be quite an easy fix. All of a sudden, the AC would not turn on. It was not a trip in the breaker. It was actually the unit itself. It turned out that the cover of the unit had come undone for whatever reason and that cover was what actually completes the circuit for the AC unit. So Three Brothers had to replace the cover and then they put it on there and taped it down so it would really hold on tight. The two gentlem... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,004 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.