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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,896 reviews
Jennifer Moyer's profile image
Jennifer Moyer 
3 years ago

Very prompt with getting contractors. The contractor knew what he was doing and gotour fridge fixed. It runs better than ever now s 

Business response:

Hi Jennifer, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Steve's profile image
3 years ago

Well I was skeptical at first ,but when my furnace died I called AHS right away and from the initial phone call everything went according to the plan , Started the claim -had a tech out the next day and had it fixed in 2days ,Oh it was the coldest day in New England too . I am glad that I choose them 

Business response:

Hi Steve. Thank you for taking time to let us know about your experience. We are so happy to hear the issue with your furnace was resolved to your satisfaction. We are so happy you chose to be a valued member of American Home Shield. 

Latonya Romain's profile image
Latonya Romain 
3 years ago

It has been a very quick and pleasant experience reach time I've been in contact with American Home Shield. 

Business response:

Hi Latonya. It is always so great to hear when our members let us know about their positive experiences. We do our best to provide prompt and efficient service and we are really glad to know that we could do that for you. Thank you for trusting AHS. 

SAUL ALVARICO's profile image
SAUL ALVARICO 
3 years ago

They always give terrific customer service. 

Business response:

Hi Saul, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Linda Aguilar's profile image
Linda Aguilar 
3 years ago

AHS does a great job in responding to our requests in a timely manner. However, it sometimes takes a little too long in getting a service company out to respond to our request. 

Business response:

Hi Linda, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Liana Ramirez's profile image
Liana Ramirez 
3 years ago

Agent handled request promptly, was polite 

Business response:

Hi Liana, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Kanessa Rae Trent's profile image
Kanessa Rae Trent 
3 years ago

I have been pleased with the resources and the speed at which my request was handled. 

Business response:

Hi Kanessa. Thank you for time in letting us know how we are doing. We always do our best to provide prompt and efficient service for our members. It is so wonderful that we were able to do that for you. Thank you for choosing AHS. 

Miriam Severson's profile image
Miriam Severson 
3 years ago

I have always been able to get a representative to listen to my situation & they have answers for me 

Business response:

Hi Miriam, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

Roxanne Olsen's profile image
Roxanne Olsen 
3 years ago

I needed a microwave repair. The appliance company was very professional. 

Business response:

Hi Roxanne, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,896 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.