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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The garbage disposal went out. American Home Shield sent Draingo came out, and everything went lovely. The techs were keeping their distance and they wore masks. American Home Shield is a pretty good service. Submitting a claim is not difficult. You can do it online or you can call.
The insulator in the attic wasn't working, so we had some moisture in our attic. I went online to the homepage of American Home Shield, and then I clicked a couple of questions, answers, what the problem is. They said, "Okay. Our personnel’s gonna contact you within 24 hours." The electrician did. Everything was great. The contractor sent was great. I like her. She was funny. So, it was good. She fixed everything. We have the best experience always with AHS. They are always quick and good. I am happy and I hope it will conti... read more
I love American Home Shield. They've been a wonderful company. Every time I've had a claim, they've had excellent people come and take care of my needs. My only problem with them is that I've been waiting a month now for them to refund me. I had one service call and then I cancelled it. But I've been with them 10 years now and everything else has been perfect.When filing claims, sometimes I do it online, sometimes I do it by a phone call and open a ticket. It asked what it falls under and I'd say yes. Then usually within 24 ... read more
The guy came out and fixed the air conditioner when it stopped cooling. He was very nice and professional. They were very timely. So everything went well. I love American Home Shield. It works right when I need it, so I haven't had any issues.
We've had a couple of claims with AHS and it's all been fine. They've been good and on the website, it's easy to make a claim, which is nice. A contractor came out for the microwave and they needed a part but they were sent the wrong part. It's been a month now and I'm still waiting for the part. But the tech was great.
American Home Shield is not too good with air conditioning. I live in the sticks and the closest contractors in our area say they would never do business with American Home Shield. They hate them because AHS lowballs them. For my AC claim, AHS had to send someone from 70 miles away. AHS just kept wanting to patch my unit that was 20 something years old for five years in a row. Air conditioners are high-dollar items. I had to pay for half of the cost for the replacement unit I got. I told AHS to tell me how much they would pa... read more
American Home Shield gets the job done. We've been using them for three years and we haven't had any complaints with the vendors that we've used, so far. Mr. Plumber was very cordial and cooperative. We've had used them a couple of times and we prefer them for anything relating to plumbing. The guy was very nice. I highly recommend them to anybody else who needs service. Home Shield has been pretty fair. I had an issue and they corrected it. I will continue to use their service.
The garbage disposal was leaking under our sink. We filed the claim online and the American Home Shield website said that we needed to contact the contractor for scheduling so I called them up. The guy said they hadn't gotten anything but he was gonna check something. He called back in a few hours and told me that he saw the work order. They came out, cleaned out some pipes and thought they had fixed it.Two days later, we had the same problem so they came out and replaced the garbage disposal. The leak there stopped and we h... read more
There was a part that was burnt and messed up in my AC. I submitted a claim with AHS and it was pretty easy. Then, they sent out the techs from Budget HVAC and they fixed what was happening. The AC is running well now. All in all, my experience with AHS was great.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.