This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Watkins came for my refrigerator and my HVAC. The door of the refrigerator wasn’t closing properly and the technician fixed it. He was great and for now, everything is good. I’ve been with American Home Shield for a year and I renewed my warranty for another year.
American Home Shield is fantastic. I've had to use them twice and both times, the situation has been rectified within 24 hours. Also, their website is very easy to navigate. We had an AC claim on a Sunday and Ambient Air Heating was out here by Monday. It was a little tougher in Tucson ‘cause it was so hot. The technician had to get another part and one of his coworkers had it. After a couple of hours, he came back and it was fine.
My experience was very good. The contractor came out and replaced a garbage disposal for us. This is our first experience with American Home Shield and the process was easy.
The air conditioner wasn't blowing any cold air although the compressor was working. When we made the call to American Home Shield, it was entirely done by automation. There was a follow-up email that suggested that we would hear from the contractor within a certain number of working days. But we called on the weekend and the contractor arrived within the prescribed number of working days. It was a very good visit. The gentleman was efficient, came on time, did the right thing and fixed the problem. We decided that in the fu... read more
The AC is supposed to be working but the contractor couldn’t repair it. American Home Shield will repair and provide the parts but I have to pay the technician and it’s a big amount. It’s $950, which is too much money. So, AHS gave me another option to see if I would qualify for a cash out to see which one would be better for me and more convenient. I’ve been waiting for the answer to see if that will be worth it or will be less money if I find a different technician who would charge me less money. This technician wanna do s... read more
Flowright Plumbing kept an open line of communication before the service appointment. They were on time and efficient. They diagnosed the problem quickly and had the job done quickly, correctly, and everything's working great. I was satisfied with the timeframe. The contractor had on a face mask, too. I feel great with the service. I'm happy. I'm liking American Home Shield's claims process. It was efficient.
When Extreme came out last for our AC, the gentleman told me that my unit needed three pounds of Freon and that AHS would pay for $10 a pound, and I would owe the extra. Then he did that, and the air worked. They were in good communication over when they would be here. It was a five-hour window. The contractor was a nice man and seemed to know what he was doing. But the AC's broken right now and I'm waiting on Extreme to come back out and fix it.The big box that sits outside with the fan in it started making a lot of new noi... read more
The air conditioner was blowing cold air and when we cut it off, it was still blowing cold and wasn't turning off on auto. So when we turned it off, it never came back on. When the tech came out to fix it, he said it was just a fuse and a capacitor. It took 30 minutes to fix that and he was gone. He did a wonderful job and since the repair, everything has been working great.
We had a stopped up pipe. Findlay Plumbing was on time and they were polite. They were able to remedy the situation quickly. Our experience was relatively simple. Home Shield is easy to use and the people I have talked to have been very friendly.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,004 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.