This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've had AHS for a minimum of 15 years and it's been wonderfully beneficial. It's saved me a lot of money. I've recommended American Home Shield to anybody that wanted to listen. Recently for my claim, the contractor's initial run here was fine. He was a very polite man. I'm waiting for him to come back and do the actual repair. It was a ceiling fan, and so it had to be purchased.
Excellent, trouble free. Technician contacted us prior to arrival, arrived on time, determined needed repair, performed the repair efficiently, tested the repair and concluded his visit by completing the paperwork. He was very knowledgeable and polite.
Astro Appliance came out to repair the washer and it's working okay now. It was an easy experience with American Home Shield. As soon as I put in the repair, Astro Appliance came out two days later. It was fast. I understand during this time that we're in that there was a little delay and we just have to be patient. But when they came back, they repaired it. All of this was within a week's worth. They’re very professional.
I moved here in November, and the woman that sold me the house included American Home Shield with it. I called for my AC but I couldn't get through, so I did the claim online, which was easy. Ohohna came out and it went very well. The technician gave me a lot of information on what he was doing and I stood there and I watched him for a while. He cleaned out the entire AC unit ‘cause it was filled with mud, then filled it up with Freon and explained a lot to me. It's an older unit but it's working better.
they was great and very helpful fixing the fridge problem; then replacement actually we are subscribing service with them more than 12 years thant so much ans wooo ooooooooooooooooooooooooooooooooooooo oooooow for you
Every time I called American Home Shield, they answered. We got people out here and they who took care of everything. It's been pretty great. This last time, the thing we had someone out for wasn't working. The contractor fixed it and it worked then. But that's not American Home Shield's fault. They send people out.
Submitting claims online to AHS has been very simple. I paid my $75 and everything was well. American Home Shield sent out Air Climate Solution for my AC issue. They came when they said they were coming. The tech from there identified the problem as a fuse which had disintegrated. He replaced that and we were good to go. He was at our place for 10 minutes.
My experience with my recent claim with AHS was great. The guy came out when they said they would be here, and knew what the problem was. He said, "I'll order the part and it will come to your house," which it did promptly. They had scheduled another time to come out. It was for the icemaker. They put the icemaker back in and we have ice. The contractor wore a mask the entire time.We really took out the warranty because all of our appliances are older and we have a pool that we included. However, when I call to report someth... read more
With our most recent claim, Quality Services came out and were very careful. The guy had a mask on. He may have had gloves on too. He also kept his distance for me. He was in and out as quick as he could and fixed the microwave. I didn't have to sign anything. He did everything just exactly how he should. It was great. So far, American Home Shield has been excellent. I know that some of our neighbors in our neighborhood have the same type of policy through American Home Shield and they've had some issues, but we have nothing... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.