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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,902 reviews
Robert Matthews's profile image
Robert Matthews 
3 years ago

Very Good. Competent professionals. Very reliable. 

Business response:

Hi Robert. Thank you for your positive feedback. We are so happy tohear that you have been pleased with the service you are receiving. We want you to know AHS is here for you when you need us. 

Kara Le's profile image
3 years ago

Fast response, great partner contractors, usually get service dates within a week 

Business response:

Hi Kara, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Michael Valverde's profile image
Michael Valverde 
3 years ago

Great service and they do what they say, no run around like other companies. 

Business response:

Hi Michael. We are so glad to hear about your positive experience. We know how important it is to have your coverage explained and trust in the service we provide. Thank you for choosing American Home Shield. 

John P Weeks Jr's profile image
John P Weeks Jr 
3 years ago

Our clothes washer broke down. We reported it to AHS via the website and were connected to a contractor some 7 days later. The contractor was prompt, courteous, and competent. After reporting his findings to AHS ti was about a week and half before AHS responded via email with an offer to replace the unit. We chose the cash out option and now 2 weeks later are still awaiting the check. 

Business response:

Hi John. Thank you for taking time to let us know about about experience. I am sorry to hear that you have not received your check. I would be happy to look into this matter further and follow up with you. 

JANET KITCHEN's profile image
JANET KITCHEN 
3 years ago

I made an appointment on late Tuesday - received a call on Wednesday and a techinican was in my home early Thursday 

Business response:

Hi Janet. Thank you for your positive review and feedback. One of our most important goals is to take the hassle and worry out of home repairs. Thank you for choosing AHS to do that for you. We look forward to being your warranty company for many years to come. 

Donna's profile image
3 years ago

Prompt response upon receipt of claim and have been pleased with providers. Easy to file claim electronically. 

Business response:

Hi Donna, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Jesse's profile image
3 years ago

Great service would recommend to people. The company who came and rekeyed my place was excellent. Thank you 

Business response:

Hi Jesse, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Thomas Wilson's profile image
Thomas Wilson 
3 years ago

They were very prompt and professional. Very good at finding the right repair person to cover the job. 

Business response:

Hi Thomas, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Marsha Vienneau's profile image
Marsha Vienneau 
3 years ago

Timely, excellent skills and professionalism 

Business response:

Hi Marsha, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,902 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.