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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
American Home Shield sent Baylis out for an AC repair, and that worked out good. The electronics in the air handler went out on the motor. So, we weren't getting any air. The compressor's working, but the air handler and the motor weren't working. The tech came out the same afternoon. He had to order the part and get approval, and then he came back three days later when he got the part and put it in. It was pretty smooth. He did a good job. American Home Shield has worked out pretty good.
Great experience with Hero’s Plumbing. Technician was knowledgeable. Efficient & worked in a timely manner. Cleaned up all the mess he made while conducting his job. Tested it 4-5 times to make sure he did his job correctly. No more leaking toilet.
My downstairs AC unit wasn't blowing out any cold air. I put the request in with American Home Shield and I got a phone call the following morning letting me know when the contractor, Hospitality Heating and Air Conditioning, could send someone out in their earliest convenience. The guy came through at the appointed time that they said they were gonna come and they were very efficient. The guy got my air back to working and running within an hour. We were very pleased with it.American Home Shield's claim process is pretty ea... read more
I'm glad I got American Home Shield. Recently, Harvey Contractors came out for my hot water heater. Mr. Harvey was a good worker and was also on time. The job is done and I had no problem. That's the way I like to do business - excellent. The other contractors were here before him and they also did an excellent job.
I was having a problem with a ceiling fan, and American Home Shield sent someone out who diagnosed what the problem was. Although they were not able to do it because it did not adhere to my policy, I was not aware that that the ceiling fan had a lifetime warranty on it. They assisted me in getting in touch with the company and providing the model number and the information needed such that I could get the part that was needed to fix the fan. When the part came in, American Home Shield recontacted the person who came out init... read more
There was an electrical issue with our garbage disposal. It's got an on-off switch and some of the wirings had come out from the switch so the contractors replaced the switch. The website of AHS was good when we submitted a claim for it. When I put in the request, I received an email and a text that the contractors would reach out within a certain time frame. They did and then they gave me when they would be out, and then before they came, they called me when they went on their way.The service provided by the contractors was... read more
My daughter has American Home Shield. I went with them too and I'm very satisfied. Recently, I was not getting any ice out of my icemaker. I did the claim online and they emailed me back. I got my date and Kinston Refrigeration called me and scheduled an appointment for that. They came out in two days after I filed the claim and they diagnosed the problem. The guy said he needed to get ahold of somebody at American Shield to approve the repair. There were two things he needed to get done. He did that one when he came out but... read more
There was a blockage upstairs where the AC unit is. It's supposed to drain through the sink in one of the bathrooms but that was clogged. Submitting a claim online with AHS was easy and they sent out AirMack to service the unit. They blew it out, cleared it out, and the sink was running again. But the problem is, because it was clogged, now my drywall part of the ceiling has two giant spots. It must've leaked through my ceiling from the attic. But other than that, the tech was on time, had a mask, and used things on his feet... read more
American Home Shield responded well when I filed an online claim for the garbage disposal. About two days later, the contractor made an appointment and they came out at the right time. Since the repair, it’s okay. If there was any problem, I'd call them again. Overall, American Home Shield is Excellent.
American Home Shield has a 4.9 star rating with 69,004 reviews.
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.