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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,453 reviews
Corey's profile image
4 years ago

I realized my electric bill was going really high, about $100 and something more a month and I have a Nest thermostat. So, the AC was running how it should and how it's been for the last couple years. I called AHS out to see what was going on. Freedom Heating & Cooling was sent out and the guy said I was slightly low on Freon. He just checked the outside condenser unit. It's been relatively cool in St. Louis, so I haven't been running the AC and I won't know if it's working till I get my electric bill. It doesn't seem like i... read more

Akim's profile image
4 years ago

I had an appliance issue and American Home Shield sent MC2 Appliance Services out. They did repair it. It’s running okay now. It’s just like there is another button there that wasn’t working very well, but the tech said that that one wasn't covered with AHS. I didn't know there was a distinction when I was signing up, but it wasn't an issue. I spent three minutes trying to manage it, turn it around just a little bit and it clicks. I would love that to be replaced but he said it’s not covered. The main issue he was here for w... read more

Melinda's profile image
4 years ago

I had an AC issue and I tried calling in, but AHS told me that I could do everything online so that’s what I ended up doing. A-US Air Conditioning of Texas came out and they repaired the unit I had. I'm just new to the company, but so far, I really enjoyed it. 

Wenna's profile image
4 years ago

We've had American Home Shield for three years and they usually gets to us in a timely manner and gets someone out. The contractor are reliable and we haven't had any issues with the work. I had an issue with the washing machine. It was filling up but it wasn't spinning. Hinco Services came out and everything’s working fine now. 

Mikhal's profile image
4 years ago

We had an issue with our dryer. I went online and filed a claim. Then the company called me and scheduled the appointment. The guy who came out was very professional and great. He fixed it in a timely manner. I'm happy so far. 

Janice N.'s profile image
4 years ago

I hope we don't have to pay $100 for this. I am giving the 5 stars to the tech not American Home Shield. The technician came, turned on the disposal, turned it off, put on gloves, reached in and pulled out a piece of plastic which was causing the noise. He was here 10 minutes. We are very happy that he found the problem so fast but he said, "No charge" and i hope your charge is much less. 

Jack's profile image
4 years ago

We had Drain Masters come out and they did a wonderful job. 

Mark S.'s profile image
4 years ago

Quick response with excellent service companies 

Frank R.'s profile image
4 years ago

Their automated system is very functional and does not lead you down the path of pushing numerals without any results. They are quick to schedule a vendor to resolve your problem. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,453 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.