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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,889 reviews
Karen Mohler's profile image
Karen Mohler 
3 years ago

2 requests from AS the same week! #1 was septic alarm going off turned out to be a simple fix..running toilet. Contractor is to return and replace "toilet flapper.' Contractor was professional, on time and respectful. Communicated what he was doing the whole time. #2 was and electrical issue with outdoor under the Eve can lights not working. Again a simple problem easily and quickly resolved. Contractor contacted me to reschedule for an earlier time …which was much appreciated. Again contractor was on time, professional and ... read more

Business response:

Hi Karen, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Jesse Mondragon's profile image
Jesse Mondragon 
3 years ago

Great service. Keep prices acceptable. Contractors are quick to respond. 

Business response:

Hi Jesse, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Stephanie Dagenais's profile image
Stephanie Dagenais 
3 years ago

The customer service was excellent and the company that was sent to complete our repair was professional and competent. 

Business response:

Hi Stephanie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

JAMES URBAN's profile image
JAMES URBAN 
3 years ago

Professional and responsive to repair requests 

Business response:

Hi James. It is so wonderful to hear about your experience. We can't wait to provide you with a great experience for your next repair need as well. Thank you for choosing AHS. 

Darryl Holloway's profile image
Darryl Holloway 
3 years ago

They're good but not great. Customer service is terrible. But once you get connected with your respective contractors its a lot better 

Robert's profile image
3 years ago

My dryer timmer quit working and I called AHS and they sigined a tech to come out to fix it. she was profesnal done 

Business response:

Hi Robert. Thank you forletting us know how effectively the issue with your dryer was addressed. We love taking the hassle out of our customers home repair needs. Thank you for choosing AHS. 

Francis Smith's profile image
Francis Smith 
3 years ago

All the technicians that have came to my house were very knowledgeable and professional and they made sure the job was complete 

Business response:

Thank you Francis for the positive review of your experience. We are so delighted to hear that you have been pleased with the service you are receiving. We know how important it is to our members to receive dependable service. We want you to know you can always count on AHS as your warranty co. 

PHILLIP EWING's profile image
PHILLIP EWING 
3 years ago

The service was prompt, professional and completed in a timely manner beyond expectation. 

Business response:

Hi Phillip, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Patsy A Kietzman's profile image
Patsy A Kietzman 
3 years ago

Prompt responses-use of multiple companies large and small 

Business response:

Hi Patsy, Thank you for your feedback! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,889 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.